Commercial Sales & Logistics Lead

AutoZone; Clinton (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to support sales and service operations, driving WOW customer service and ensuring smooth order fulfillment. The role blends customer service, sales support, and logistics coordination with opportunities for growth within the department.

Key responsibilities include assisting commercial customers, maintaining billing accuracy, and conducting account visits to strengthen relationships.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Bilingual abilities in Spanish and English are a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer Service

Communication

Multi-tasking

Billing & Inventory

Safety & Compliance

Driver's License

Bilingual Spanish/English

Job description

AutoZone is seeking a Commercial Specialist to support sales and service operations, driving WOW customer service and ensuring smooth order fulfillment. The role blends customer service, sales support, and logistics coordination with opportunities for growth within the department.

Key responsibilities include assisting commercial customers, maintaining billing accuracy, and conducting account visits to strengthen relationships.