Commercial Sales Coordinator

Carrier Enterprise; New York, Northern (NY, KY); Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Life Insurance

Disability Insurance (Short-term and 


Disability Insurance (Short-term and 


EAP

Tuition Reimbursement & Professional ​

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Job summary

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a Commercial Customer Service Representative. The role is hybrid—3 days in the office, 2 days at home—to support Commercial Sales and processing of orders with manufacturers.

Responsibilities include order entry, tracking shipments, post‑sales support, and timely communication to customers and internal teams for project timelines.

Qualifications

• High School diploma or equivalent with three (3) years' experience.
• AA/AS degree with 2 years' experience preferred.

Responsibilities

• Provide order entry and engaging in order/project management for Commercial Sales.
• Track shipments and logistics to customer job sites on the sale of commercial equipment.
• Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
• Establish and maintain good relations with customers by providing prompt and courteous service.

Education

High School diploma

AA/AS degree

Job description

240 W 35th, New York , New York 10001 , United States

Job Description

Commercial Sales Coordinator- HVAC Products | Carrier Enterprise | Syracuse / West Caldwell / Manhattan

This position is currently a hybrid - working in the office 3 days a week, 2 days at home.

Introduction:

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well positioned to meet our customers' HVAC/R needs.

• To supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO’s to all manufacturers.
• Working with manufacturers to ensure orders are placed and shipped in a timely manner.
• Update sales as well as customers with order acknowledgments, po’s, and anything else pertaining to the specific job/order entered
• Working with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly.
• Keeping all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
• Order entry and engaging in order/project management for Commercial Sales
• Provide post-sales support to Internal and External customers
• Track shipments and logistics to customer job sites on the sale of commercial equipment
• Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
• Establish and maintain good relations with customers by providing prompt and courteous service.

Qualifications:

• High School diploma or equivalent with three (3) years' experience
• AA/AS degree with 2 years' experience preferred.
• Health Insurance
• Health Savings Account
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.#CE123

Requirements

Qualifications:

• High School diploma or equivalent with three (3) years' experience
• AA/AS degree with 2 years' experience preferred.

Status

Full-Time

Position Type

Hourly

Company

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