Commercial Sales Coordinator

Carrier Enterprise; West New York (NJ); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short-term and L

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional  

Paid Vacation & Sick time

Company Paid Holiday's

401(k) Plan with Employer Match

Employee Discount Program

Job summary

Carrier Enterprise is a leading HVAC/R distributor seeking a Commercial Customer Service Representative to support Commercial Sales. You will handle order entry, communicate with manufacturers, and ensure orders are processed and shipped timely.

You will update customers with acknowledgments, maintain documentation for large projects, coordinate with internal teams and carriers, and deliver prompt, courteous service to drive customer satisfaction.

Qualifications

• High School diploma or equivalent with 3 years' experience.
• AA/AS degree with 2 years' experience preferred.

Responsibilities

• Supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry.
• Work with manufacturers to ensure orders are placed and shipped in a timely manner.
• Update sales as well as customers with order acknowledgements, POs, and anything else pertaining to the specific job/order entered.
• Work with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly.
• Keep paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
• Order entry and engaging in order/project management for Commercial Sales.
• Provide post-sales support to Internal and External customers.
• Track shipments and logistics to customer job sites on the sale of commercial equipment.
• Interface with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders.

Education

High School diploma or equivalent

AA/AS degree

Job description

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!Find out more about CE at www.carrierenterprise.com.Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Commercial Sales Coordinator- HVAC Products | Carrier Enterprise | West Caldwell

This position is currently a hybrid - working in the office 3 days a week, 2 days at home.

Payrate: $20/hr. -28/hr.

Introduction

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company Description

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well positioned to meet our customers' HVAC/R needs.

Company Website

www.carrierenterprise.com

Job Summary

• To supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO’s to all manufacturers.
• Working with manufacturers to ensure orders are placed and shipped in a timely manner.
• Update sales as well as customers with order acknowledgements, po’s, and anything else pertaining to the specific job/order entered
• Working with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly.
• Keeping all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
• Order entry and engaging in order/project management for Commercial Sales
• Provide post-sales support to Internal and External customers
• Track shipments and logistics to customer job sites on the sale of commercial equipment
• Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
• Establish and maintain good relations with customers by providing prompt and courteous service.

Qualifications

• High School diploma or equivalent with three (3) years' experience
• AA/AS degree with 2 years' experience preferred.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.