Commercial Route Manager - Waste Industry

Earthwise Environmental Solutions LLC; Elizabeth (Allegheny County); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Opportunities for growth and promotion

Job summary

Earthwise Environmental Solutions LLC in Elizabeth, PA, is hiring a Commercial Route Manager to oversee daily commercial waste collection operations, supervising drivers and route personnel to meet schedules safely and efficiently.

The role requires addressing customer concerns, optimizing routes, and ensuring compliance with regulations and company policies. Competitive pay and benefits are offered with opportunities for growth.

Qualifications

• High school diploma or equivalent preferred.
• Experience in waste management, transportation, logistics, or route operations required.
• Supervisory or team leadership experience preferred.
• Knowledge of commercial waste collection operations and route management practices preferred.
• Valid driver’s license required; CDL preferred or required based on operational needs.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to manage competing priorities and respond effectively to changing operational needs.
• Proficiency with computers, route management systems, and standard business software.
• Ability to work in the field and respond to operational issues as needed.

Responsibilities

• Supervise and coordinate daily commercial collection routes to ensure timely and efficient service.
• Monitor driver attendance, productivity, performance, and compliance with company policies.
• Ensure drivers follow established routes, collection schedules, and proper service procedures.
• Address missed pickups, service delays, customer complaints, and other operational issues promptly.
• Conduct field observations and route inspections to ensure safe driving practices and proper collection procedures.
• Assist with route planning, scheduling, route adjustments, and workload balancing.
• Communicate service issues, customer requests, and operational needs to the appropriate departments.
• Ensure vehicles are inspected and maintained in accordance with company procedures and safety requirements.
• Report vehicle defects, accidents, injuries, property damage, and other incidents promptly.
• Assist with training, coaching, and performance management of drivers and route personnel.
• Monitor service quality and identify opportunities to improve efficiency, reduce costs, and enhance customer satisfaction.
• Maintain accurate records of route activity, attendance, incidents, and employee performance.
• Work collaboratively with Customer Service, Sales, Fleet Maintenance, and other departments to resolve service-related issues.
• Ensure compliance with applicable DOT regulations, OSHA requirements, environmental regulations, and company safety policies.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Field work

Education

High school diploma or equivalent

Tools

Route management software

Job description

Commercial Route Manager - Waste Industry

Earthwise Environmental Solutions LLC Elizabeth, Pennsylvania, United States

About this position

Job Description: Commercial Route Manager
Department: Operations
Reports To: Operations Manager / District Manager

Position Summary
The Commercial Route Manager is responsible for overseeing daily commercial waste collection operations, ensuring routes are completed safely, efficiently, and according to established schedules. This position supervises drivers and route personnel, monitors route performance, addresses customer concerns, and ensures compliance with company policies, safety standards, and applicable regulations.

Essential Duties and Responsibilities

• Supervise and coordinate daily commercial collection routes to ensure timely and efficient service.
• Monitor driver attendance, productivity, performance, and compliance with company policies.
• Ensure drivers follow established routes, collection schedules, and proper service procedures.
• Address missed pickups, service delays, customer complaints, and other operational issues promptly.
• Conduct field observations and route inspections to ensure safe driving practices and proper collection procedures.
• Assist with route planning, scheduling, route adjustments, and workload balancing.
• Communicate service issues, customer requests, and operational needs to the appropriate departments.
• Ensure vehicles are inspected and maintained in accordance with company procedures and safety requirements.
• Report vehicle defects, accidents, injuries, property damage, and other incidents promptly.
• Assist with training, coaching, and performance management of drivers and route personnel.
• Monitor service quality and identify opportunities to improve efficiency, reduce costs, and enhance customer satisfaction.
• Maintain accurate records of route activity, attendance, incidents, and employee performance.
• Work collaboratively with Customer Service, Sales, Fleet Maintenance, and other departments to resolve service-related issues.
• Ensure compliance with applicable DOT regulations, OSHA requirements, environmental regulations, and company safety policies.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in waste management, transportation, logistics, or route operations required.
• Prior supervisory or team leadership experience preferred.
• Knowledge of commercial waste collection operations and route management practices preferred.
• Valid driver's license required; CDL preferred or required based on operational needs.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to manage competing priorities and respond effectively to changing operational needs.
• Proficiency with computers, route management systems, and standard business software.
• Ability to work in the field and respond to operational issues as needed.
• Competitive pay based on experience
• Health, dental, and vision insurance options
• Paid time off and holidays
• 401(k) with company match
• Opportunities for growth and advancement

Work Environment and Physical Requirements
This position involves a combination of office and field work in an active waste collection environment. The employee may be exposed to varying weather conditions, outdoor work areas, moving vehicles, noise, and other operational hazards. Occasional lifting, walking, standing, and entering collection sites may be required.

Performance Expectations
Success in this position is measured by route completion, employee accountability, safety performance, service reliability, customer satisfaction, operational efficiency, and compliance with company policies and procedures.

If you are a motivated individual with a passion for logistics and team leadership, we encourage you to apply for this exciting opportunity as a Commercial Route Manager.

Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Schedule: 8 - 10 hour shift
Home daily
Work Location: In person