Commercial Roofing Service Sales

North American Roofing Services LLC; Miami (FL); Hybrid; USD 70,000 - 110,000; Full time

Job summary

North American Roofing Services LLC in Miami, FL, is seeking a results-oriented B2B Sales professional with experience in commercial roofing to join our Sales team supporting Service Operations. The role focuses on expanding StarCare services, contract repair, and emergency or disaster response across the Southeast, with candidates in South Florida and nearby areas.

You will develop sales strategies, manage accounts, and coordinate with the Service Operations Team to ensure seamless delivery.

Qualifications

• 3-5 years B2B sales experience with a focus on maintenance plans and service contracts.
• Experience selling to commercial roofing clients preferred.
• Ability to manage multiple accounts and meet quarterly sales targets.

Responsibilities

• Execute high-level sales strategies and market growth plans for the service business.
• Estimate material costs by calculating square footage and project requirements.
• Analyze job information and advise design options per codes.
• Develop knowledge of roofing specs from major manufacturers.
• Create a personal business plan to meet quarterly and annual sales goals.
• Manage client expectations through the sales process from program development to implementation.
• Follow up on open contracts, StarCare, and service proposals.
• Prospect and develop accounts via cold calls, social media, emails, and in-person meetings.
• Identify and network with decision-makers of national or regional accounts.
• Arrange meetings with decision-makers to review maintenance opportunities.
• Document all sales activities in CRM to track performance.
• Prepare and present proposals to prospective clients with leadership support.
• Negotiate and close opportunities per leadership guidelines.
• Collaborate with Service Operations to resolve issues during client relationships.
• Performs other duties as needed.

Skills

Relationship building

Presentation skills

Problem solving

Prospecting

Closing deals

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Sales

Miami, FL

Job ID: 4439-198

Full-Time/Regular

North American Roofing boasts over 45 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

We are currently looking to add a B2B Sales professional with experience in commercial roofing to join our Sales team in support of Service Operations. This role will have opportunities to support growth in major Southeast markets with a focus on the selling of StarCare services, contract repair and emergency or disaster response. We are looking for a Service Sales representative to support operations in South Florida, open to candidates in locations near Naples, Miami, Palm Beach, and Vero Beach.

Job Duties:

• Core responsibility for executing high-level organizational sales strategies and market growth plans as it relates to NAR’s service business
• Calculate square footages and geometrical properties of buildings to produce an accurate estimate of material costs. Calculate estimates for service projects.
• Analyze job information and recommend appropriate design given requirements of governing bodies.
• Develop knowledge of roofing system specs from our major manufacturers and product lines available. Remain current on the latest requirements and on industry technology and market trends.
• Create personal business plan to direct activities to meet and exceed quarterly and annual sales goals
• Effectively manage client expectations through sales process from service program development to service implementation and fulfillment
• Execute daily follow-ups on open contract repair, StarCare and service proposals and address customer objections or concerns
• Proactively prospect and develop accounts by cold calling and utilizing social media, emails and face to face meetings.
• Identify and network with decision makers of existing national or regional accounts to secure all business opportunities
• Arrange meetings with relevant decision makers to review maintenance and service opportunities
• Document all sales activities in Sales CRM to measure performance and update leadership on progress
• Prepare and present presentations to prospective clients, enlisting the assistance of leadership as needed
• Negotiate and close on opportunities following the guidelines approved by leadership
• Work with the Service Operations Team to problem solve any issues that may arise during the relationship with client.
• Other assignments as needed or requested

Skills and Experience Needed for Success:

• High School Diploma or equivalent
• 3-5 years B2B experience with a heavy emphasis in selling maintenance plans
• Experience with Microsoft Office products
• Strong skills in relationship building, presentation, problem solving, prospecting and closing
• Adept at managing client expectations through the sales process from program development to service implementation and fulfillment
• Ability to clearly communicate and negotiate in challenging sales situations
• Ability to achieve productivity goals as outlined by organizational metrics

Working Conditions:

• Must be able to perform work in a hybrid environment (including office, rooftops, customer spaces and warehouse.
• Must be able to work in extreme weather conditions ranging from extreme cold to extreme heat and other inclement weather circumstances
• Must be able to carry, set up and climb extension ladders to reach building heights of 20’ +/-
• Must be able to climb a ladder or stairs to get onto a rooftop to conduct a meeting with a customer.
• Must be able to wear a full body harness when necessary for fall protection.
• Repetitive finger/hand/forearm motion necessary for completing data entry. Ability to manipulate keyboards, telephone keypads and copy equipment are essential.
• May have multiple hours working on a computer and/or phone and viewing data on a computer screen.
• Travel required as needed, both locally and overnight up to 75% dependent on customer needs and visits to site/customers by car in assigned area. May assist out of area as needed which may require traveling by plane.