Commercial Roofing Service Sales

North American Roofing Services LLC; Miami (FL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

North American Roofing Services LLC in Miami, FL is seeking a results-driven sales professional to drive B2B growth for our maintenance programs. You will develop strategies, estimate project costs, and present proposals to building owners and facility managers.

This role requires 3–5 years in B2B sales, strong relationship-building and negotiation skills, and proficiency with Microsoft Office. You will travel locally, work in a hybrid office/site environment, and report to the Sales Team.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of B2B sales experience, focused on maintenance plans.
• Experience with Microsoft Office products.
• Strong relationship-building, presentation, problem solving, prospecting and closing.
• Adept at managing client expectations through the sales process from program development to service implementation and fulfillment.
• Clear communication and negotiation in challenging sales situations.
• Ability to meet productivity goals per company metrics.

Responsibilities

• Execute high-level organizational sales strategies and growth plans for the service business.
• Prepare and present proposals and estimates to prospective clients.
• Develop knowledge of roofing system specs and manufacturers.
• Create personal business plans to meet quarterly/annual sales goals.
• Manage client relationships through the full sales cycle from concept to service fulfillment.
• Proactively prospect and develop accounts via cold calls, social media, emails, and meetings.
• Coordinate with leadership to review maintenance and service opportunities.
• Document all sales activities in the CRM and report progress to leadership.
• Negotiate and close opportunities following leadership guidelines.
• Collaborate with Service Operations to resolve issues during client engagements.

Skills

B2B sales experience

Relationship building

Presentation

Problem solving

Prospecting and closing

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Sales

Miami, FL

ID: 4422-198

Full-Time/Regular

North American Roofing boasts over 45 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

Job Duties:

• Core responsibility for executing high-level organizational sales strategies and market growth plans as it relates to NAR's service business
• Calculate square footages and geometrical properties of buildings to produce an accurate estimate of material costs. Calculate estimates for service projects.
• Analyze job information and recommend appropriate design given requirements of governing bodies.
• Develop knowledge of roofing system specs from our major manufacturers and product lines available. Remain current on the latest requirements and on industry technology and market trends.
• Create personal business plan to direct activities to meet and exceed quarterly and annual sales goals
• Effectively manage client expectations through sales process from service program development to service implementation and fulfillment
• Execute daily follow-ups on open contract repair, StarCare and service proposals and address customer objections or concerns
• Proactively prospect and develop accounts by cold calling and utilizing social media, emails and face to face meetings.
• Identify and network with decision makers of existing national or regional accounts to secure all business opportunities
• Arrange meetings with relevant decision makers to review maintenance and service opportunities
• Document all sales activities in Sales CRM to measure performance and update leadership on progress
• Prepare and present presentations to prospective clients, enlisting the assistance of leadership as needed
• Negotiate and close on opportunities following the guidelines approved by leadership
• Work with the Service Operations Team to problem solve any issues that may arise during the relationship with client.
• Other assignments as needed or requested

Skills and Experience Needed for Success:

• High School Diploma or equivalent
• 3-5 years B2B experience with a heavy emphasis in selling maintenance plans
• Experience with Microsoft Office products
• Strong skills in relationship building, presentation, problem solving, prospecting and closing
• Adept at managing client expectations through the sales process from program development to service implementation and fulfillment
• Ability to clearly communicate and negotiate in challenging sales situations
• Ability to achieve productivity goals as outlined by organizational metrics

Working Conditions:

• Must be able to perform work in a hybrid environment (including office, rooftops, customer spaces and warehouse.
• Must be able to work in extreme weather conditions ranging from extreme cold to extreme heat and other inclement weather circumstances
• Must be able to carry, set up and climb extension ladders to reach building heights of 20' +/-
• Must be able to climb a ladder or stairs to get onto a rooftop to conduct a meeting with a customer.
• Must be able to wear a full body harness when necessary for fall protection.
• Repetitive finger/hand/forearm motion necessary for completing data entry. Ability to manipulate keyboards, telephone keypads and copy equipment are essential.
• May have multiple hours working on a computer and/or phone and viewing data on a computer screen.
• Travel required as needed, both locally and overnight up to 75% dependent on customer needs and visits to site/customers by car in assigned area. May assist out of area as needed which may require traveling by plane.