Commercial Roofing Service Manager

gpac; Harrisburg (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Phone

Computer

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with employer contribution

Holiday and PTO

Job summary

gpac is seeking a Service Manager for a reputable commercial roofing contractor in Harrisburg, PA. The role focuses on service and repairs, customer service, and management.

You will lead planning, budgeting, safety, and client development while delivering high-quality roof system service. Strong leadership and sales experience are valued, and a company vehicle and benefits are provided.

This full-time salaried position offers steady work and ongoing training.

Qualifications

• Experience with commercial/industrial roofing design and warranty requirements.
• Field roofing experience preferred.
• Experience budgeting, organizing, and leading a department.
• Strong knowledge of safety regulations and OSHA requirements.
• Customer service and sales experience a plus.
• Proven leadership and communication skills.
• Willing to be trained on company software (FCS a plus).
• Proficient with Microsoft Office programs.

Responsibilities

• Develop and implement manpower, materials, and equipment planning to maximize productivity.
• Ensure on-time project starts and meet customer expectations.
• Recruit train mentor and retain maintenance workforce.
• Lead training on roofing service inspection and maintenance best practices.
• Enforce safety policies and promote safety goals.
• Manage department finances including budgets and invoicing.
• Review budget reports and propose modifications.
• Strengthen customer relationships and identify new service opportunities.

Skills

Roofing systems design

Code compliance knowledge

Budgeting & cost control

Team leadership

Safety regulations (OSHA)

Customer service & sales experience

Communication skills

FCS software familiarity

Microsoft Office (Excel/Word/Outlook)

Tools

FCS

Job description

A reputable commercial roofing contractor is looking for Service Manager. The ideal candidate will have a strong background in commercial roofing service and repairs, customer service, and management.

Service Manager Duties

• Develop and use advanced planning skills for establishing maximum productivity of manpower materials and equipment
• Ensure jobs start on time customer expectations are met or exceeded and hours and materials are properly expended
• Recruit train mentor and retain a dependable and knowledgeable maintenance workforce
• Learn and teach best practices for roofing service inspection and roof system maintenance by fully participating in on-the-job training as well as periodic manufacturer training
• Comply with all safety policies and procedures be an example and support the company safety goals and objectives
• Manage department finances including budgets and project invoicing
• Review and analyze budget reports and prepares and develops budget modifications and recommendations
• Strengthen customer relationships and customer development
• Prospect and sales to new and existing clients of additional services such a preventive maintenance programs

Service Manager Skills/Qualifications

• Understanding of commercial/industrial roofing system design and installation code compliance and manufacturers requirements for warranty.
• Field experience in commercial roofs or similar industry is preferred.
• Experience managing a department.
• Ability to budget measure organize and motivate personnel.
• Extensive knowledge of safety regulations for roofing and OSHA requirements.
• Proven customer service and sales experience.
• Strong leadership organization and communication (both written and verbal) abilities.
• Willing to be trained and use company software (Experience with FCS is a plus).
• Proficient with Microsoft Office Programs (Excel Word Outlook).

Service Manager Benefits

• Full Time, Salaried position
• Steady Year-Round Work
• Company Vehicle, Phone and Computer
• Medical, Dental and Vision Benefits
• Life Insurance
• 401(K) Plan with Employer Contribution
• Holiday and Paid Time Off

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.