Commercial/Residential Technician

PDQ Door Company, Inc.; Maine; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401(k) with employer match

Generous Paid Time Off (PTO)

Employee discount on products & services

Job summary

PDQ Door Company, Inc. is seeking a Commercial/Residential Technician to install and maintain garage doors and related systems. The role includes ensuring customer satisfaction, performing preventive maintenance, and maintaining a safe work environment.

The ideal candidate should have at least 2-3 years of experience in garage door service and possess a valid driver's license. Our comprehensive benefits package includes competitive pay, insurance options, and generous paid time off.

Qualifications

• 2-3+ years’ experience in garage door service/installation.
• Must possess a valid Driver’s License.
• Able to pass pre-employment screening, including drug test & background check.

Responsibilities

• Install and service garage door products per specifications.
• Identify and repair mechanical and electrical failures.
• Maintain inventory and documentation of services performed.

Skills

Problem-solving skills

Attention to detail

Customer service-oriented mindset

Strong communication skills

Ability to work independently

Ability to adapt to changing environments

Job description

Commercial/Residential Technician

Reports to: General Manager

Job Type: Full-Time

Location: Rockport, ME

Summary

In the role of Commercial/Residential Technician, you will assume a pivotal responsibility in the installation, maintenance, and repair of our full offering of commercial and residential products, including garage doors, dock equipment, and more.

Duties

• Install commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
• Service commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
• Identify and repair mechanical and electrical failures.
• Perform preventive maintenance services.
• Maintain inventory on the company truck and understand the proper use of all parts, tools, etc.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites.

Requirements

• Must be at least 18 years old
• 2-3+ years’ experience in garage door service/installation
• Must possess a valid Driver’s License
• Must have an acceptable MVR to be added to our auto insurance policy.
• Be able to pass pre-employment screening, including drug test & background check
• Must have dependable, reliable transportation to and from your base office location.

Preferred Qualifications

• 5+ years of applicable experience
• Welding, OSHA 10, first aid, and/or CPR certification(s)

Skills

• Ability to consistently arrive on time according to schedule and customer appointments
• Willingness to learn
• Strong problem-solving skills
• Excellent attention to detail
• Customer service-oriented mindset
• Adaptability to a changing work environment
• Excellent analytical and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.

Work Conditions

• Non-climate-controlled environment – potentially working in all weather conditions.
• Frequently sitting, standing, bending, and lifting to 75 lbs.
• Performing work at elevated heights on ladders and lifts.

Benefits

We are proud to offer a robust benefits package to our Team Members including:

• Competitive pay
• Medical, dental, and vision insurance with multiple plan options
• Short and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with employer match
• Generous Paid Time Off (PTO)
• Paid holidays
• Team member recognition & reward programs
• Employee discount on products & services

We are an (EOE) Equal Opportunity Employer.