Commercial Relationship Mgr III - Ankeny or Des Moines, IA

Lincoln Savings Bank; Des Moines (IA); On-site; USD 90,000 - 150,000; Full time

Job summary

Lincoln Savings Bank in Des Moines, IA seeks an accomplished Commercial Relationship Manager to support commercial clients with a full range of banking solutions. You will develop prospects, manage a large loan portfolio, and collaborate across bank lines to meet client needs while ensuring compliance and risk controls.

The role emphasizes sales, business development, customer service, and mentoring peers, with ongoing use of Salesforce CRM for pipeline management.

Qualifications

• 5-8 years of experience in commercial lending.
• Bachelor’s Degree in a business discipline required; master’s degree preferred (BA in business considered preferred).
• Demonstrates strong sales/business development skills.
• Displays strong customer service skills.
• Showcases strong employee development and sales management skills.
• Excellent communication, follow-up, and time management skills.

Responsibilities

• Supports commercial clients of Lincoln Savings Bank (LSB) as a trusted advisor, bringing a full breadth of solutions to the specific needs of each client.
• Develops commercial relationship prospects and manages a portfolio focusing on customer service while appropriately managing risk and credit.
• Originates and processes commercial loans in accordance with LSB’s internal policy, maintaining compliance with applicable lending laws and regulations.
• Analyzes the credit history of applicants and determines their loan repayment capabilities.
• Negotiates credit terms, such as costs, loan repayment methods, and collateral specifications.
• Approves or rejects loan opportunities after properly vetting.
• Develops a pipeline of quality commercial loans through professional interaction, consultation, and joint review of selected credits. Completes business development and retention calls on potential new prospects, existing clients, and COI’s.
• Grows a deposit portfolio related to the client relationships being managed, both business and personal.
• Identify clients’ needs that can be met across the bank’s business units and deepen the relationship of the bank with the client by:Engaging Treasury Management Officers to provide overall financial solutions and deliver greater efficiencies.
• Identify loan needs that may require credit enhancement through a government guaranteed lending solution.
• Identify additional needs of the owners of commercial clients including retail, mortgage, wealth management, private banking and trust services.
• Execute on joint partner calls monthly to engage other business lines.
• Manages the on-going sales cycle to meet the objectives of our business customers and to meet and exceed sales goals and business objectives.
• Generally, maintains a loan portfolio of $50,000,000 or greater.
• Maintains a thorough knowledge of the features and benefits of all LSB’s commercial loan products and services.
• Mentors Commercial Relationship Manager I-II peers as needed.
• Utilizes Salesforce CRM system to document and report on prospecting and retention activities, to refer clients to other internal partners to fully utilize all LSB products and services and to build, track and manage pipeline effectively.
• Utilizes Salesforce CRM system to document and report on prospecting and retention activities, also used to refer clients to department outside of lending to fully utilize all LSB products and services.
• Complies with internal controls, operational procedures and risk management policies.
• Represents Lincoln Savings Bank in a professional and positive manner in all duties, including active participation in civic, community, and networking events to foster strong relationships and enhance the Bank’s community presence including participating on a board of choice.
• Performs Additional Duties And Responsibilities As Assigned By Management.
• Position may require occasional company-related travel; a valid driver’s license is required.

Skills

Sales/business development

Customer service

Employee development

Sales management

Communication

Time management

Education

Bachelor's degree in business

Master's degree preferred

Tools

Salesforce CRM

Job description

Job Responsibilities

Supports commercial clients of Lincoln Savings Bank (LSB) as a trusted advisor, bringing a full breadth of solutions to the specific needs of each client.

• Develops commercial relationship prospects and manage a portfolio focusing on customer service while appropriately managing risk and credit.
• Originates and processes commercial loans in accordance with LSB’s internal policy, maintaining compliance with applicable lending laws and regulations.
• Analyzes the credit history of applicants and determines their loan repayment capabilities.
• Negotiates credit terms, such as costs, loan repayment methods, and collateral specifications.
• Approves or rejects loan opportunities after properly vetting.
• Develops a pipeline of quality commercial loans through professional interaction, consultation, and joint review of selected credits. Completes business development and retention calls on potential new prospects, existing clients, and COI’s.
• Grows a deposit portfolio related to the client relationships being managed, both business and personal.
• Identify clients’ needs that can be met across the bank’s business units and deepen the relationship of the bank with the client by:
  • Engaging Treasury Management Officers to provide overall financial solutions and deliver greater efficiencies.
  • Identify loan needs that may require credit enhancement through a government guaranteed lending solution.
  • Identify additional needs of the owners of commercial clients including retail, mortgage, wealth management, private banking and trust services.
  • Execute on joint partner calls monthly to engage other business lines.
• Manages the on-going sales cycle to meet the objectives of our business customers and to meet and exceed sales goals and business objectives.
• Generally, maintains a loan portfolio of $50,000,000 or greater.
• Maintains a thorough knowledge of the features and benefits of all LSB’s commercial loan products and services.
• Mentors Commercial Relationship Manager I-II peers as needed.
• Utilizes Salesforce CRM system to document and report on prospecting and retention activities, to refer clients to other internal partners to fully utilize all LSB products and services and to build, track and manage pipeline effectively.
• Utilizes Salesforce CRM system to document and report on prospecting and retention activities, also used to refer clients to department outside of lending to fully utilize all LSB products and services.
• Complies with internal controls, operational procedures and risk management policies.
• Represents Lincoln Savings Bank in a professional and positive manner in all duties, including active participation in civic, community, and networking events to foster strong relationships and enhance the Bank’s community presence including participating on a board of choice.
• Performs Additional Duties And Responsibilities As Assigned By Management.
• Position may require occasional company-related travel; a valid driver’s license is required.

Necessary Skills and Attributes

• 5-8 years of experience in commercial lending.
• Bachelor’s Degree in a business discipline required; master’s degree preferred (BA in business considered preferred).
• Demonstrates strong sales/business development skills.
• Displays strong customer service skills.
• Showcases strong employee development and sales management skills.
• Excellent communication, follow-up, and time management skills.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.