Commercial Relations Manager

Creandum; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Scarlet is seeking its first commercial hire in the United States to build relationships with regulatory consultants, attorneys, and other third parties. The role focuses on educating stakeholders about Scarlet and aligning them with our value in AI-enabled medical device certification.

You will develop knowledge and trust to advocate on Scarlet’s behalf, attend industry events, and partner with the Commercial team to communicate our mission and commercial goals.

Qualifications

• Proven ability to develop productive professional networks with key industry stakeholders.
• High emotional intelligence and interpersonal skills for complex relationships.
• Excellent written and verbal communication; follow-up with contacts is essential.
• Willingness to travel up to 40% to engage with partners and events.

Responsibilities

• Build productive connections with individuals and organisations in Scarlet's ecosystem.
• Furnish connections with knowledge and materials to understand Scarlet and its value proposition.
• Attend industry events to grow awareness and adoption of Scarlet.
• Collaborate with the Commercial team to communicate Scarlet's mission and value proposition.
• Develop and iterate strategy and processes to align with commercial goals.

Skills

Networking

High EQ

Communication

Travel up to 40%

Relationship building

Job description

We pull medical technology from the future to solve human health.

Scarlet is authorised to assess and certify medical devices. We combine clinical, technical and regulatory expertise with AI agents and software so rigorous certification can keep pace with product development at the world’s most ambitious technology companies, without lowering the safety bar.

Our customers have cut a year or more from their certification timelines for new AI-enabled medical devices and shortened product-update cycles from months to weeks. You’ll join a team building the infrastructure that makes these outcomes repeatable at scale.

About the role

Be our first commercial hire in the US! Your goal is to build relationships with regulatory consultants, regulatory attorneys, and other key third parties, such that they advocate for Scarlet and recommend us to their clients in the right context. In practice this means building both knowledge (so they understand who we are and what makes us different) and trust (so they are confident in working with us).

Responsibilities

• Build productive connections with individuals and organisations in Scarlet's ecosystem




• Furnish these connections with the required knowledge and material to understand Scarlet and the value we offer to healthcare innovators.




• Attend industry events to grow awareness and adoption of Scarlet




• Collaborate closely with members of the Commercial team to effectively communicate Scarlet's mission and value proposition




• Develop and iterate strategy and processes to align with our commercial goals.

Required qualifications

• You have strong experience of developing a productive professional network and establishing commercial relationships with key industry stakeholders.




• You're insatiably curious about the world and what makes people tick




• You have a high EQ, hugely enjoy meeting people, and can easily navigate complex human relationships




• You can build rapport with people across the industry: from senior figures at established firms to one-person consultancies, and everyone in between




• You have exceptional written & verbal communication skills and you understand the importance of thoughtfully following up with the people you meet.




• You balance thoughtful reflection with action; you can both think deeply and operate at pace




• You are keen to travel up to 40% of the time

Preferred qualifications

• You have a well-developed network in, and the knowledge of, the US digital health industry.




• You are familiar with medical device regulation and Software as a Medical Device

Interview Process

1. Intro call with Amnon - 20 mins




2. Interview with Amnon - 45 mins




3. Interview with Patrick - 30min




4. Case interview with Dan - 45 mins




5. Interview with Jamie - 30 mins




6. Interview with James - 30 mins




7. Referencing




8. Offer