Commercial Regional Service Manager

Orkin; Phoenix (AZ); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Company vehicle with gas card

Comprehensive benefits package

401(k) plan with match

Paid vacation and holidays

Employee discounts and tuition reimbursement

Job summary

Orkin is looking for a Region Service Manager in Phoenix, Arizona, to lead multi-unit operations and ensure customer retention. The role involves developing leadership skills in technicians and managing productivity through effective scheduling. You’ll benefit from competitive earnings ranging from $100,000 to $125,000 per year, along with a company vehicle and comprehensive benefits.

The ideal candidate possesses a high school diploma and demonstrates strong leadership and communication skills, with opportunities for career growth provided by Orkin’s extensive training program.

Qualifications

• High School Diploma or equivalent is required.
• An associate or bachelor degree in relevant fields is preferred.
• Ability to obtain a pesticide license/certification if required.

Responsibilities

• Develop leadership skills in technicians through evaluations and training.
• Ensure customer retention results through a service mindset.
• Monitor productivity through scheduling, routing, and inventory control.

Skills

Leadership development

Customer service mindset

Communication skills

Multi-tasking abilities

Education

High School Diploma or equivalent

Associate or Bachelor degree in relevant field

Tools

Sales software (iPhone, iPad)

Job description

Overview

Our Region Service Manager position is for those with experience in multi‑unit oversight who are entrepreneurial‑minded, qualified, and knowledgeable. We are driven by inspiring the right people to be part of our customer‑focused business objectives. Our pace is fast, and the work is challenging, but the opportunities are here for long‑term employment and growth, professionally and personally. With Orkin’s award‑winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career.

Responsibilities

• Demonstrate your proven track record of leadership development of others, to include field evaluations, addressing coaching opportunities and training
• Exemplify a service mindset to deliver customer retention results
• Oversee our Technician Ride‑Along Program
• Monitor scheduling, routing and inventory control to drive efficiency and productivity
• Ensure that customer expectations are achieved
• Recognize and develop talent, during recruitment, selection and training across sales, service and customer service staff, including management
• Demonstrate excellent communication skills and the ability to multi‑task

Benefits

• Competitive earnings and a company vehicle with gas card
• Compensation is from $100,000 USD to $125,000 USD per year with opportunities for additional earnings
• Company provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

Qualifications

• High School Diploma or equivalent required
• An associate or bachelor degree in Business Management, Sales, Operations Management, or Finance preferred
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our great clients
• We will consider for employment all qualified applicants in a manner consistent with the requirements of applicable state and local laws.

Physical Requirements

• Safely use a ladder within the manufacturer's weight capacity
• Lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
• Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator
• Willing to work in different types of weather conditions

Equal Opportunity

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.