Commercial Service Manager

Orkin; Broomfield (CO); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

License bonus

Company vehicle with gas card

Company devices (iPhone and iPad)

Medical, dental, vision, maternity, & 

Life Insurance

401(k) plan with company match

Paid vacation, holidays, and sick time

Employee discounts

Tuition reimbursement

Dependent scholarship awards

Industry-leading training program

Job summary

Orkin is seeking a Service Manager for its commercial division in Colorado to lead a high-performance service operation. After paid training, you will guide the team to deliver top-notch service, focusing on safety and customer trust through effective communication and hands-on leadership.

You will recruit, train, and develop Orkin Pros, supervise training meetings, and promote innovation while managing scheduling, routing, and inventory to maximize efficiency and customer satisfaction.

Qualifications

• Sales experience preferred.
• Valid driver’s license required.
• Ability to obtain pesticide license/certification if required.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to provide top-notch service prioritizing safety.
• Recruit and train top talent for the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings and oversee Ride-A-Long program.
• Ensure customer expectations are met through inspections and action plans.
• Support adoption of new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies.

Skills

Sales experience

Driver's license

Education

High School Diploma or equivalent

Valid driver’s license

Tools

Pesticide license (if required)

Job description

Overview

If You’re the Best at Sales, You Have a Place with the Best in Pests. When you’re an Orkin Service Manager, you’re quality control ensuring top-notch service from the industry leader with almost 125 years as the best in pests.

Responsibilities

As a Service Manager in the commercial division, you’ll be a leader in a high-performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work.

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride-A-Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

What type of benefits will you receive?

• $1,000 bonus available for candidates with a current license
• Company vehicle with gas card
• Starting Salary Range is $70,000-$80,000 USD annually
• Company provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program

Why Orkin?

• You’re seeking an opportunity with career potential in a reliable, recession-resistant industry
• You have a service-oriented mindset that leads you to build loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission-driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

Qualifications

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our great clients

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Safely use a ladder within the manufacturer's weight capacity
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl
• Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer