Commercial Real Estate Support Specialist

Frost Bank; Post Oak (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Referral bonus program

Job summary

Frost Bank seeks a Commercial Real Estate Support Specialist in Texas to assist CRE loan portfolio management and reporting. You will support Relationship Managers with data gathering, loan monitoring, and covenant compliance while delivering top-tier service.

The role requires a business degree and 2+ years in commercial banking or portfolio management, plus strong communication and MS Office skills.

Qualifications

• Bachelor’s degree in Business, preferably Accounting or Finance.
• 2+ years of experience in commercial banking or portfolio management.
• Completion of Frost’s Financial Services University training.
• Ability to assess and understand credit risk and loan structures.
• Record of high-quality underwriting work.
• Excellent written and verbal communication skills.

Responsibilities

• Assist with general portfolio management of CRE loans and construction draws.
• Analyze borrower financials, property performance, and market trends to maintain risk ratings.
• Serve as CRE SME to bankers on owner-occupied construction, acquisitions, and refinancing from review to closing.
• Gather financial data from customers and documentation as needed.
• Collaborate with Relationship Managers to deliver strong client experiences.
• Produce internal reports for quarterly reviews and portfolio health assessments.
• Monitor loan performance and covenant compliance, identify emerging risks or opportunities.
• Maintain relationships with internal partners and stay informed on loan policies and products.

Skills

Communication skills

Multi-tasking

Attention to detail

Microsoft Office

Credit risk assessment

Underwriting

Education

Bachelor's degree in Business (Accounting or Finance preferred)

Tools

CRE reporting tools

Construction tracking

Covenant forecasting

Job description

Who you are:

As our Commercial Real Estate Support Specialist, you will be responsible for performing administrative duties and general portfolio management within the commercial real estate team. You are excited to build relationships with our customers through effective communication and exceptional customer service. You enjoy assisting our Relationship Managers with monitoring loan performance, covenant compliance, and proactively identify emerging risks. You pride yourself in providing top quality service during every interaction with internal and external customers while keeping integrity, caring, and excellence top of mind.

What you’ll do:

• Assist with general portfolio management of commercial real estate loans, monitoring loan agreements and processing construction draws to ensure accuracy and compliance
• Analyze borrower financials, property performance, lease-up progress, construction milestones, and market trends to maintain accurate risk ratings and portfolio quality
• Serve as the Commercial Real Estate subject matter expert and trusted advisor to C&I bankers on owner-occupied real estate construction, acquisitions, and refinancing from initial deal review through closing, funding, and loan administration
• Communicate with customers to gather financial information and documentation as needed
• Partner with Relationship Managers to deliver excellent client experiences and facilitate smooth communication across teams, including syndicated loan relationships
• Produce internal reports for quarterly reviews and ongoing portfolio health assessments
• Monitor loan performance, covenant compliance, and proactively identify emerging risks or opportunities within the CRE portfolio
• Develop and sustain strong working relationships with internal business partners, staying informed on loan policy updates and the Bank’s current products and services
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcome

What you’ll need:

• Bachelor’s degree in Business, preferably in Accounting or Finance
• 2+ years of experience in commercial banking or portfolio management; or related experience
• Completion of Frost’s Financial Services University training
• Ability to assess and understand credit risk and loan structures
• Record of high-quality underwriting work
• Excellent multi-tasking skills and high attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft applications
• Additional Preferred Skills: Experience with construction tracking, covenant forecasting, and CRE-specific reporting tools

Frost Benefits:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction.

Our Most Important Relationship Starts Here

Frost’s commitment to cultivate long-term relationships is one of the reasons we’re recognized as a premier employer in the financial services industry. To attract qualified professionals, we offer an environment that’s supportive of both your professional and personal goals by providing our employees with competitive salaries and an outstanding benefits package. Frost was named to Forbes magazine's list of the Best Employers.

Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status.

View Employment Notices and Policies