Consumer Residential Lending Specialist (Bilingual)

Frost Bank; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Referral bonuses

Job summary

Frost Bank is seeking a Consumer Residential Lending Specialist to manage lending activities across a regional area, developing a network of referral sources to originate loans. You’ll use data-driven insights to target market opportunities and build trusted relationships with integrity and care.

You will collaborate with branches and departments to ensure timely loan processing and compliance with applicable laws, while maintaining high levels of service and community partnerships.

Qualifications

• 1+ years experience in Mortgage/Consumer Lending.
• Proficient with Microsoft Office applications.
• Excellent written and verbal communication skills.
• NMLS license; ability to transfer or obtain within 60 days.

Responsibilities

• Initiate and maintain contact with mortgage lenders, brokers, and other referral sources to build a network of community partners.
• Back-up and assist senior staff to ensure excellent customer service.
• Collaborate with other departments to close and process loans efficiently.
• Act as liaison between branches and main office; report pricing and market changes.
• Monitor regulatory changes and communicate them to staff.
• Ensure compliance with bank policies and state/federal laws.

Skills

Mortgage Lending

Relationship building

Communication

Microsoft Office

Education

Bachelor’s degree

Job description

Job Description It’s about interactions more than transactions. Have others complimented you on your attention to detail and exceptional organizational skills? Are you known for your ability to adapt in everchanging fast paced environments? Are you ready to facilitate all the moving pieces to help deliver a top-quality experience? If so, being a Consumer Residential Lending Specialist with Frost could be for you. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Who you are:

As a Consumer Residential Lending Specialist, you are responsible for managing lending activities for a small geographic region or portfolio and you will develop and market to a network of referral sources to originate loans. You utilize data driven insights regarding potential referral sources across an entire market area to ensure that calling efforts are made in a way that achieves penetration throughout a complete geographic region. More than that, this role is about building relationships and doing so with integrity, caring, and excellence in mind.

What you’ll do:

• Initiate and maintain contact with mortgage lenders & brokers, home improvement & pool contractors, real estate agents, and other referral sources to ensure a network of community partners that help connect Frost with customers that would benefit from our loan products
• Serve as a back-up and provide assistance to more senior staff when necessary to ensure customers are provided with excellent service
• Work with other departments to ensure that all loans are closed and processed efficiently and accurately
• Act as a liaison between the branches and the main office, reporting changes in prices and market conditions
• Follow all changes in government regulations and communicate them with staff
• Ensure compliance with Bank policy and Federal/State laws and regulations applicable to this area
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 1+ years experience in Mortgage/Consumer Lending
• Proficient with Microsoft computer applications
• Excellent written and verbal communication skills
• NMLS license; the ability to transfer license to Frost or obtain license within 60 days

Additional Preferred Skills:

• Bachelor’s degree
• Advanced knowledge of real estate loan transactions for purchase, home equity, and home improvement loans

Our Benefits:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger.

Our Most Important Relationship Starts Here Frost’s commitment to cultivate long-term relationships is one of the reasons we’re recognized as a premier employer in the financial services industry. To attract qualified professionals, we offer an environment that’s supportive of both your professional and personal goals by providing our employees with competitive salaries and an outstanding benefits package.

Frost was named to Forbes magazine's list of the Best Employers.

Frost is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status.

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