Commercial Property Operations Coordinator

Synergy; Boston (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD & LTD insurance

Paid parental leave

401(k) with company match

Job summary

Synergy, a leading Boston commercial real estate firm, seeks an Assistant Property Manager to support an assigned portfolio. You will be organized and professional with the ability to multi-task, communicate effectively, and implement a robust property operations plan to meet operational and financial objectives.

The ideal candidate has 2–5 years of property management experience, a Bachelor’s degree, and strong verbal and written communication skills.

Qualifications

• Bachelor’s degree or equivalent to appropriate 4-year college program.
• 2-5 years of experience in property management, preferably in commercial offices.
• Continuing education in the field such as RPA or CPM certification courses highly desirable.
• Proven record of providing excellent customer service.
• Demonstrated strong verbal and written communication skills.
• Working knowledge and understanding of operating costs, budgeting and related expense control preferred.
• Familiarity with financial reports, accounts receivable, and accounts payable processes.
• Detail oriented, ability to handle multiple projects simultaneously, and strong problem-solving skills.
• Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.
• Familiarity with ADA and OSHA preferred.
• Proficiency in MS Office and Yardi. Familiarity with Building Engines a plus.

Responsibilities

• Oversee daily operations of assigned commercial properties including timely completion and resolution of day-to-day issues with tenants and vendors.
• Promote and maintain positive tenant relations with proactive communication and issue resolution; escalate as needed.
• Administer and enforce lease terms; review tenant compliance and enforcement as required.
• Manage tenant work orders with staff and outside vendors to completion.
• Maintain financial management responsibilities including budgets, CAM, real estate tax billings, forecasts and variances.
• Analyze maintenance programs for efficiency and continuous improvement.
• Inspect tenant spaces and common areas to uphold high standards.
• Monitor service contractors for contract compliance and proper insurance.
• Respond to site emergencies and follow emergency protocols.
• Coordinate CapEx project impacts and provide vendor feedback.

Skills

Verbal communication

Written communication

Customer service

Budgeting

Multi-tasking

Problem solving

Education

Bachelor's degree

Tools

Yardi

MS Office

Building Engines

Job description

Synergy, a leading Boston commercial real estate firm, seeks an Assistant Property Manager to support an assigned portfolio. You will be organized and professional with the ability to multi-task, communicate effectively, and implement a robust property operations plan to meet operational and financial objectives.

The ideal candidate has 2–5 years of property management experience, a Bachelor’s degree, and strong verbal and written communication skills.