Commercial Property Manager

Dartmouth College; Hanover (NH); On-site; USD 77,000 - 95,000; Full time

Job summary

An established industry player is seeking a Commercial Property Manager to oversee the daily operations of its real estate portfolio. This role involves managing tenant relations, coordinating with various departments, and ensuring properties are well-maintained and financially sound. The ideal candidate will have a strong background in commercial property management, excellent organizational skills, and the ability to foster positive relationships with tenants. Join a dynamic team dedicated to creating a welcoming and inclusive environment while contributing to the success of the college's real estate initiatives.

Qualifications

• Minimum five years of direct commercial property management experience.
• Bachelor’s degree or equivalent combination of education and experience.

Responsibilities

• Manage day-to-day operations of commercial properties at Dartmouth College.
• Develop and implement tenant relations strategies and marketing efforts.
• Coordinate financial management and lease administration for properties.

Skills

Commercial Property Management

Organizational Skills

Customer Relations

Communication Skills

Attention to Detail

Education

Bachelor's Degree

Job description

Please see Special Instructions for more details.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Position Information

Posting date: 04/24/2025

Open Until Filled: Yes

Position Number: 1128617

Position Title: Commercial Property Manager

Hiring Range: $77,700 - $94,900

Union Type: Not a Union Position

FLSA Status: Exempt

Employment Category: Regular Full Time

Scheduled Months per Year: 12

Scheduled Hours per Week: 40

Location of Position: Hanover, NH

Remote Work Eligibility: Onsite only

Is this a term position? No

Is this a grant funded position? No

Position Purpose: Manages the day-to-day operations of the commercial portion of the Real Estate Office (REO) managed portfolio. Coordinates with the Residential Property Manager(s), Accounting Specialist, Financial Analyst, Operations Manager, and serves as a resource to other Property Managers and staff within the Real Estate Office.

Required Qualifications:

• Minimum five years of direct commercial property management experience.
• Bachelor’s degree, or the equivalent combination of education and experience.

Preferred Qualifications:

• Strong organizational skills and ability to prioritize work and meet deadlines; ability to work independently.
• High level of accuracy and attention to detail.
• High degree of integrity, good judgment, and ability to recognize appropriate action and to follow through to completion.
• Excellent customer relations and communication skills.
• Ability to use tact and judgement in dealing with residential and commercial tenants, contractors, vendors, lenders, co-workers and members of the broader College community.

Department Contact for Recruitment Inquiries: Campus Services HR

Department Contact Phone Number: 603-646-3323

Equal Opportunity Employer: Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College.

Essential Functions:

• Coordinates day-to-day property management for Dartmouth College commercial properties, including oversight of third-party vendor services, tenant relations, associated accounting, and commercial parking lot management.
• Proactively acts to keep College commercial rental properties occupied through accurate tracking of critical date reporting.
• Ensures ongoing and up-to-date knowledge of all market conditions.
• Develops and implements customer/tenant relations strategies; maintains positive relationships with all commercial tenants, responding to tenant issues and work requests as appropriate.
• Coordinates marketing and leasing efforts for all commercial properties, including development of proper rate rental strategies, advertising campaigns, marketing materials, and lease negotiations.
• Collaborates with the Operations Manager and/or Property Managers regarding property/unit renovations for competitive bidding for various vendor services.
• Performs periodic building and unit inspections and prioritizes work in accordance with financial and departmental goals.
• Develops and implements lease rules and regulations, policies, etc. in conjunction with other REO Property Managers.
• Investigates and resolves lease issues and/or disputes.
• Provides support to Residential Property Manager(s), as required.

Financial & Fiscal Management:

• Works closely with division’s Financial Analyst and Accounting Specialist to prepare commercial properties annual operating and capital budgets, and monitor performance against those budgets.
• Prepares reconciliations of CAM charges for commercial properties and provides tenants with explanations as needed.
• Reviews property management accounting, including analysis of financial reports and researching various expenses.
• Reviews aging reports and monitors tenant receivables. Sends periodic notices/statements to commercial tenants.
• Works with the Senior Director of Real Estate on the annual audit and appraisal process for Commercial Assets.

Transaction Management:

• Manages lease administration for adherence to critical dates for 3rd party transactions.
• Collaborates with Space Planning regarding off-campus space requests.
• Prepares draft contracts and lease agreements, including addendums and amendments, for approval and execution.
• Maintains correspondence between each participating party of the transaction.
• Maintains status reports and creates lease abstracts as requested.
• Assists Senior Director of Real Estate on coordination of acquisitions, dispositions and gift properties.

Database Management:

• Maintains property management databases, lease abstracts, rent increases, and notifications.
• Leads the monthly Financial Close process in coordination with Property Manager(s).
• Collaborates with REO Team and ITC on system configuration efficiencies.

Planning and Development:

• Collaborates on identification, creation, and implementation of standardization of current processes and process improvement strategies.
• Attends professional development to remain current on real estate fundamentals, practice, and law.

Culture and Employee Belonging:

We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. The way we treat one another should be the same way we treat our customers.

• Demonstrates a commitment to inclusion and cultural awareness through actions, interactions, and communications with others.
• Participates in division wide CEB initiatives and training.
• Collaborates, when appropriate, on other CEB-related initiatives within the division and College.

Supplemental Questions:

Required fields are indicated with an asterisk (*).

• * How did you learn about this employment opportunity?

Documents Needed to Apply:

Required Documents:

• Cover Letter
• Resume

Optional Documents:

• Additional Document #1