Commercial Portfolio Officer

First Farmers; Franklin (TN); Hybrid; USD 90,000 - 120,000; Full time

Job summary

First Farmers is seeking a Commercial Portfolio Officer in Franklin, TN to assist Commercial Relationship Managers by maintaining and growing a portfolio of commercial banking relationships. You will coordinate needs across portfolios and provide portfolio insights, growth opportunities, and cross-sell support in a strategic banking role.

The position emphasizes relationship growth, client reviews, and collaboration with Credit Administration, with a focus on retention, profitability, and risk

Qualifications

• Five to eight years of related experience.
• Bachelor's degree or industry certifications equivalent to a bachelor's degree.
• Strong interpersonal skills with diplomacy and trust to influence others.

Responsibilities

• Work across multiple portfolios focusing on client retention, growth, profitability, and portfolio performance.
• Support growth and portfolio optimization through analysis, client reviews, and coordination with Commercial and Credit Administration.
• Drive business development and client engagement with Relationship Managers and key clients.
• Serve as trusted advisor with industry knowledge and banking expertise.
• Support departmental leadership initiatives and team development.

Skills

Portfolio management

Client engagement

Cross-sell initiatives

Financial analysis

Education

Bachelor's degree or equivalent certifications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Franklin, TN, US

• Date: September 1, 2026
• Job Location: First Farmers and Merchants Bank, 300 Billingsly Court Franklin, TN 37067
• Education Level: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree).
• Job Type: Full Time
• VEVRAA Federal Contractor
• Request Priority Referral of Protected Veterans

The Commercial Portfolio Officer is responsible for assisting Commercial Relationship Mangers by helping maintain and grow a portfolio of commercial banking relationships while coordinating the needs of commercial portfolios as it related to needs of the Relationship Manager. The position serves as a strategic partner to Relationship Managers and clients by providing ongoing portfolio insight and assistance, identifying opportunities for growth, deepening customer relationships, facilitating cross-sell initiatives, and supporting the delivery of comprehensive commercial banking solutions.

Essential Functions & Responsibilities:

E

40%

Work within multiple portfolios of commercial banking relationships with a focus on client retention, relationship expansion, profitability, and overall portfolio performance.

E

25%

Support relationship growth and portfolio optimization activities through portfolio analysis, client reviews, and strategic recommendations coordinating efforts between Commercial and Credit Administration.

E

20%

Drive business development and client engagement initiatives with Relationship Managers and key clients.

E

10%

Serve as a trusted advisor and portfolio resource through industry knowledge and commercial banking expertise.

E

5%

Support departmental leadership initiatives and team development.

Performance Measurements:

1.

Partner effectively with Commercial Relationship Manager

2.

Assist with front end guidance including cash flow analysis

3.

Achieve portfolio growth objectives while maintaining acceptable risk characteristics.

4.

Deepen client relationships through cross-sell referrals.

5.

Maintain strong client retention and customer satisfaction.

6.

Deliver timely analysis, portfolio reviews and recommendations.

Knowledge and Skills:

Experience

Five years to eight years of similar or related experience.

Education

(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree).

Interpersonal Skills

Work involves extensive personal contact with others and is of a personal or sensitive nature. The ability to motivate, influence or persuade others is a material or major part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job and a high level of interpersonal skills is critical to the success of this position. Work frequently involves contacts requiring considerable discussion of problems, material presentations, and resolving issues impacting departments or divisions. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

1. High level of mathematical, language, writing, and independent reasoning skills.
2. Proficiency in word processing, excel, internet researching, multitasking, and spreadsheet software.
3. Must be capable of operating all types of office equipment including computer, copy machine, and telephone.

Physical Requirements

The person in this position needs to frequently move about inside the office to interact with associates or customers and access office machinery and file cabinets. The person in the position constantly operates a computer and other office productivity machinery, such as a calculator, photocopier, and printer. The position could require occasional travel.

This job operates in a professional office environment.