Commercial Platform Engineer- CRM

Johnson & Johnson Innovative Medicine; Raritan (NJ); On-site; USD 137,000 - 236,000; Full time

Job summary

The Forward Deployment Product & Platform Engineer at Johnson & Johnson partners with business leaders, product managers, architects, and engineering teams to design, build, deploy, and scale platform-based solutions that solve real-world business problems while accelerating product adoption and value realization.

The role combines deep technical expertise with strong business acumen to translate customer needs into scalable capabilities, reusable services, and integrated enterprise solutions.

Qualifications

• Bachelor's degree is required.
• 8 years of relevant IT experience with 3 years of people management experience.
• Development exposure to modern integration and cloud architectures (Salesforce Life Sciences Cloud, SF Agentforce, SF Data 360, Integrations).
• Hands-on experience with Python, Mulesoft, Apigee, Informatica, App Omni, DevOps - Bitbucket, Jenkins, AI - Azure Foundry, Amazon Bedrock and/or Google Vertex.

Responsibilities

• Partner with business stakeholders to understand strategic objectives, operational challenges, and desired outcomes.
• Translate business requirements into product features, platform capabilities, and solution architectures.
• Design and engineer integrations, APIs, data services, AI-enabled capabilities, and workflow automation solutions.
• Collaborate with Product Management to influence product roadmaps based on deployment experience and customer feedback.
• Drive platform adoption through implementation leadership, onboarding, training, and change enablement.
• Ensure solutions meet enterprise standards for security, reliability, scalability, compliance, and operational excellence.
• Leverage DevSecOps, observability, and automation practices to accelerate delivery and improve service quality.
• Identify opportunities to industrialize and standardize capabilities across products, platforms, and business functions.
• Measure business value, user adoption, operational KPIs, and ROI to continuously improve products and services.

Skills

Leadership

People management

IT experience

Cloud architectures

APIs & Data

Education

Bachelor's degree

Tools

Python

Mulesoft

Apigee

Informatica

AppOmni

Bitbucket

Jenkins

Azure Foundry

Amazon Bedrock

Google Vertex

Salesforce Life Sciences Cloud

SF Agentforce

SF Data 360

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Software Engineering – Connect Healthcare & Commerce

Job Category:

People Leader

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

The Forward Deployment Product & Platform Engineer serves as the bridge between business outcomes, product strategy, and enterprise technology platforms. This role partners with business leaders, product managers, architects, and engineering teams to design, build, deploy, and scale platform-based solutions that solve real-world business problems while accelerating product adoption and value realization.

The engineer combines deep technical expertise with strong business acumen to translate customer and stakeholder needs into scalable product capabilities, reusable platform services, and integrated enterprise solutions.

Key Responsibilities

• Partner with business stakeholders to understand strategic objectives, operational challenges, and desired outcomes.
• Translate business requirements into product features, platform capabilities, and solution architectures.
• Design and engineer integrations, APIs, data services, AI-enabled capabilities, and workflow automation solutions.
• Collaborate with Product Management to influence product roadmaps based on deployment experience and customer feedback.
• Drive platform adoption through implementation leadership, onboarding, training, and change enablement.
• Ensure solutions meet enterprise standards for security, reliability, scalability, compliance, and operational excellence.
• Leverage DevSecOps, observability, and automation practices to accelerate delivery and improve service quality.
• Identify opportunities to industrialize and standardize capabilities across products, platforms, and business functions.
• Measure business value, user adoption, operational KPIs, and ROI to continuously improve products and services.

Core Competencies

• Product Engineering and Product Lifecycle Management.
• Platform Engineering and Enterprise Architecture.
• API, Integration, and Data Engineering.
• Cloud, DevOps, and Site Reliability Engineering (SRE).
• AI, Copilot, Agentic Automation, and Workflow Orchestration.
• Business Process Analysis and Value Realization.
• Stakeholder Engagement and Cross-Functional Leadership.

Success Measures

• Accelerated time-to-value for business capabilities.
• Increased adoption and utilization of products and platforms.
• Improved reliability, scalability, security, and operational efficiency.
• Delivery of measurable business outcomes and productivity gains.
• Creation of reusable enterprise platform capabilities that scale across the organization.

Required Qualifications

• A bachelors degree is required.
• 8 years of relevant hands on IT experience with 3 years of people management experience.
• Development exposure to modern integration and cloud architectures (Salesforce Life Sciences Cloud, SF Agentforce, SF Data 360, Integrations).
• Prior hands-on experience with Python, Mulesoft, Apigee, Informatica, App Omni, DevOps - Bitbucket, Jenkins, AI - Azure Foundry, Amazon Bedrock and/or Google Vertex.

Preferred Qualifications

• Prior knowledge and experience in the life sciences industry is preferred.
• Experience applying AI-enabled capabilities to improve products, processes, user experiences, and business outcomes.

Executive Positioning:

“Acts as the connective tissue between business strategy, product engineering, and platform operations, ensuring enterprise technologies are deployed, adopted, and scaled to deliver measurable business value.”

This description aligns particularly well with the type of Product Engineering & Reliability organization you lead, where teams are expected to own the full lifecycle from business engagement through platform delivery, operations, value realization, and continuous improvement.

#JNJTECH

#LI-Hybrid

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills:

• Agility Jumps
• Cross-Functional Collaboration
• Developing Others
• Human-Computer Interaction (HCI)
• Inclusive Leadership

  Preferred Skills:

  • Agility Jumps
  • Cross-Functional Collaboration
  • Developing Others
  • Human-Computer Interaction (HCI)
  • Inclusive Leadership
  • Leadership
  • Operations Management
  • Requirements Analysis
  • Researching
  • Scripting Languages
  • Software Acquisitions
  • Software Development Life Cycle (SDLC)
  • Software Development Management
  • Software Quality Assurance (SQA)
  • Systems Analysis
  • Team Management
  • Technologically Savvy

  The anticipated base pay range for this position is :

  The anticipated base pay range for this position is: $137,000- $235,750

  Additional Description for Pay Transparency:

  Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits