Senior Director, Global Platform Leader - Web Experience

Johnson & Johnson; Raritan (NJ); On-site; USD 178,000 - 307,000; Full time

Job summary

Johnson & Johnson seeks a Senior Director, Global Platform Leader to drive Web Experience, Comms, XR/VR, and Education across MedTech. This business-facing technology leader partners with senior business teams to shape growth, modernize platforms, and deliver AI-enabled capabilities.

In this role you will lead end-to-end technology strategy, governance, and delivery across global platforms, ensuring compliant, secure systems while accelerating digitalization and customer/patient experiences.

Qualifications

• Demonstrated ability to apply technology to solve business problems with executive communication and stakeholder partnership.
• Experience with business processes and their interface with foundational technology platforms (ERP, CRM, MES).
• Proven track record in product management, agile delivery, and portfolio governance.

Responsibilities

• Co-create the technology strategy for the Global Commercial organization aligned with MedTech goals.
• Translate strategy into a prioritized multi-year product and platform roadmap with value outcomes.
• Develop technology as a competitive advantage—accelerating innovation and go-to-market agility.
• Serve as strategic technology partner to senior leaders; drive transformation and growth.
• Ensure compliant technology budgets and strong cybersecurity, privacy, and regulatory alignment.
• Lead cross-functional collaboration to accelerate digitalization of processes.

Skills

Business Alignment

Business Architecture

Business Process Design

Business Savvy

Computer Programming

Developing Others

Human-Computer Interaction (HCI)

Inclusive Leadership

Industry Analysis

Leadership

Platform as a Service (PaaS)

Product Knowledge

Software Development Management

Strategic Change

Succession Planning

Tactical Planning

Technical Credibility

Education

Bachelor’s degree (e.g., Computer Science, Information Systems, Engineering, or Business)

Master’s degree preferred

Tools

ERP

CRM

MES

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

All Job Posting Locations

Raritan, New Jersey, United States of America

Job Description

Senior Director, Global Platform Leader - Web Experience, Comms, XR/VR, Education is a business strategist and product‑minded technology leader who partners closely with the cross functional business leadership teams across MedTech to shape growth strategies, modernize platforms, and deliver differentiated digital and AI capabilities for customers and patients. This leader serves as the critical point of connection between business strategy and technology execution, developing technology as a competitive advantage for the business.

This is a business‑facing technology role, orchestrating the full breadth of JJT products, platforms, and services to maximize value, speed, and quality for the MedTech portfolio. This role will engage deeply with senior business leaders to define priorities and deliver outcomes.

The MedTech Global Commercial Organization encompasses external facing Digital Sites, Education, and XR/VR platforms with integrations across the global commercial platform ecosystem to drive meaningful experiences for patients and physicians.

Key Responsibilities

Strategy & Outcomes

• Co‑create the technology strategy for the Global Commercial organization in alignment with MedTech business goals; translate strategy into a prioritized multi‑year product and platform roadmap with clear value outcomes
• Develop technology as a competitive advantage—accelerating innovation, simplification, and go‑to‑market agility across priority markets and franchises.
• Serve as strategic technology partner to senior leaders; jointly identify opportunities, advise on the transformation and application of technology to unlock growth, efficiency, and superior customer/patient experience.
• Provide accountable technology leadership for end‑to‑end BU outcomes, aligning strategy, platforms, and execution across the value chain.
• Develop compliant technology through strong partnership with functions such as Cybersecurity, Regulatory Affairs, Legal Affairs etc.
• Build a strong cross‑functional partnership to allow for leveraging technology efforts to accelerate digitalization of processes.

AI, Data & Digital

• Operationalize AI/ML and GenAI (incl. responsible AI) across commercial the global commercial ecosystem driving customer segmentation targeting and revenue growth analysis, digital assistance for HCP engagement, and workflow automation—grounded in robust data governance and security
• Use the power of data and analytics to deliver actionable insights across countries and functions; champion interoperable data platforms, lead data governance and MDM best practices, and privacy‑by‑design practices

Product Management & Delivery

• Drive a disciplined product management (HPT) approach to ideate, build, and scale high‑impact solutions; link roadmaps to clear OKRs and dependable delivery.
• Own the business technology portfolio — prioritization, funding, delivery, adoption, and benefits realization—leveraging global JJT product teams and platforms

Leadership & Talent

• Bring an entrepreneurial, externally networked mindset—curate outside‑in innovation and strategic partnerships with technology providers, governments and advisory boards to shape policies and deliver outcomes

Financials & Governance

• Develop and manage a fit for purpose technology budget, ensuring investment decisions align with value, risk, and compliance; continuously optimize run vs. change
• Uphold quality, cybersecurity, privacy, and compliance expectations for MedTech software/services; partner with Quality/Regulatory, Legal, and Privacy on requirements.

Stakeholder & Market Impact

• Ensure technology enables successful product launches and lifecycle management, tailor solutions to local market dynamics and care pathways
• Champion customer‑centric design with providers, payers, and health systems; translate HCP and patient needs into product requirements for platform and workflow innovation
• Play a critical role in coordinating customers’ engagement in technology aspects (connectivity, cyber security, privacy, etc.) and in contributing to building tech capabilities / strengthen tech skills of the commercialization teams

Required Qualifications

• Bachelor’s degree (e.g., Computer Science, Information Systems, Engineering, or Business). Master’s degree preferred.
• 12+ years in technology leadership with direct experience leading line‑of‑business, engineering, data operations, or product teams; 8+ years of people leadership operating at scale in matrixed environments
• Demonstrated ability to apply technology to solve business problems with exceptional communication, influence, and stakeholder partnership across senior levels.
• Experience with business processes (bids & tenders, order to cash, customer engagement etc.) – and their interface with foundational technology platforms (ERP, CRM, MES etc.)
• Proven track record in product management, agile delivery, and portfolio governance; ability to connect roadmaps to measurable outcomes
• Fluency with cloud, APIs, data platforms, analytics, and AI/ML/GenAI; hands‑on leadership implementing these capabilities beyond pilot stages
• Experience modernizing legacy environments while introducing new digital and AI‑enabled solutions safely and compliantly.
• Proven collaborator with demonstrated ability to influence decisions across a complex, matrixed organization to drive alignment, deliver scalable solutions, and advance strategic priorities to support business needs.

Preferred

• Healthcare commercial domain exposure (e.g., CRM, Website Optimization, SEO, Marketing, Education, XR/VR).
• Demonstrated experience working with clinical, commercial, and supply chain stakeholders across multi‑country regional footprints.
• Demonstrated success hiring and developing outstanding technical and product talent; recognized executive presence and change leadership.

#JNJTech

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

Required Skills

Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Industry Analysis, Leadership, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Succession Planning, Tactical Planning, Technical Credibility

Preferred Skills

Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Industry Analysis, Leadership, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Succession Planning, Tactical Planning, Technical Credibility

The anticipated base pay range for this position is

$178,000 - $307,000

Additional Description For Pay Transparency

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave - 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits