Commercial Parts Pro Store 7300

Advance Auto Parts; Martinsburg (WV); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading automotive parts retailer is seeking a professional-level sales associate in Martinsburg, WV, responsible for driving commercial business growth and customer retention. Success in the role requires extensive knowledge of automotive systems, strong organizational and sales skills, and a proven ability to lead teams. The position includes a full-time commitment and eligibility for sales commission based on performance.

Qualifications

• Minimum 3 years of automotive parts experience.
• Proven sales ability with customer transaction fulfillment.
• Formal or informal experience leading teams.

Responsibilities

• Maintain commercial customer relationships.
• Provide GAS2 selling experience to commercial customers.
• Achieve personal/store sales goals and service objectives.
• Provide day-to-day supervisory support for Team Members.
• Collaborate with GM on coaching and developmental needs.

Skills

Automotive systems knowledge

Customer service

Sales skills

Organizational skills

Communication skills

Diagnostic ability

Multi-tasking

Mathematical skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Job Overview

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive systems and parts, sourcing from special order, FDO, second source, etc., and directing drivers to ensure timely and accurate delivery. Full‑time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills

• Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus) and communicate effectively with customers, peers, and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately (add, subtract, multiply, divide in all units)
• Use Microsoft Office (Word, Excel) effectively
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
• Ability to work assortment of days, evenings, weekends as needed

Prior Experience

• Minimum 3 years of automotive parts experience
• Proven sales ability with customer transaction fulfillment
• Formal or informal experience leading teams, including supervising daily tasks and achieving goals

Education

High school diploma or General Education Degree (GED)

Certifications

Ase certification preferred but not required.

Physical Demands

Primarily walking or standing; talk and hear; use hands; reach, climb, balance; stoop, kneel, crouch, crawl; lift up to 50 lbs frequently and occasionally up to 100 lbs; requires close, distance, color, depth vision.

Work Environment

Inside, occasionally outside and exposed to weather. Occasionally exposed to moving mechanical parts, high places, toxic chemicals, electrical shock, explosives, vibration. Noise level usually moderate.

Position eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.