Job Description
Professional-level sales position supporting advanced functions on the commercial side of the business. Responsible for profitable growth of the commercial business through customer retention and growth. Partners with the GM to manage team members. Requires expert knowledge of automotive systems and parts, ability to source from special order, FDO, second source, etc., and to direct drivers for timely and accurate delivery. Full-time position.
Primary Responsibilities
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day‑to‑day supervisory support for team members
- Collaborate with the GM on coaching and developmental needs for team members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
Secondary Responsibilities
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with the GM to ensure proper driver coverage
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project, and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to source from special order, FDO, second source, etc.
- Ability to multi‑task and remain organized
Essential Job Skills for Success
- Working knowledge of automotive systems; diagnostic ability for engine, suspension, brakes, electronics, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately (add, subtract, multiply, divide in all units of measure)
- Use Microsoft software effectively (Word, Excel are required)
- Strong organizational skills
- Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific customers)
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience
A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with experience fulfilling customer transactions.
Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.
Education and Certifications
High school diploma or GED required.
Ase certification preferred but not required.
Physical Demands
The job requires predominantly walking or standing. Employee must be able to talk and hear, use hands and fingers, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift or move up to 50 pounds and occasionally up to 100 pounds. Requires close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
Work is usually inside but occasionally outside and exposed to weather. Employee may handle moving mechanical parts, high or precarious places, toxic chemicals, electrical shock, explosives, and vibration. Noise level is usually moderate.
Position eligible for sales commission based on individual or store performance.
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state or local protected class.