Commercial Parts Pro Store 7198

Advance Auto Parts; Ridgeland (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Sales commission eligibility

Equal Opportunity Employer policies

Job summary

A leading automotive parts retailer is seeking a Professional Sales Associate in Ridgeland, SC. The successful candidate will manage commercial customer relationships, provide sales support, and supervise team members. Responsibilities include ensuring customer satisfaction, maintaining stock programs, and collaborating with management. Preferred candidates should have a strong background in automotive systems and a passion for customer service.

Qualifications

• 3+ years of prior automotive parts experience preferred.
• Proven sales ability with experience in customer transactions.
• Effective communication skills to build relationships.

Responsibilities

• Maintain commercial customer relationships.
• Collaborate with GM on team coaching and development.
• Ensure timely delivery by dispatching drivers.

Skills

Automotive systems knowledge

Customer relationship management

Sales ability

Organization skills

Effective communication

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Professional level sales position supporting advanced functions on the commercial side of the business. Responsible for profitable growth via customer retention and growth. Partners with GM to manage team members. Expert knowledge of automotive systems and parts. Sourcing ability from special order, FDO, second source, etc. Direct drivers to ensure timely and accurate delivery. Full-time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide gas2 selling experience commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day-to-day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the parts knowledge assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the commercial account manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

High school diploma or general education degree (GED).

Physical Demands

Walking or standing most of the time, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Working inside; occasionally outside and exposed to weather conditions while performing installation tasks. Exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level usually moderate.

Position eligible for sales commission based on individual or store performance.

Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.