Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and expansion, partnering with the GM to manage team members, and ensuring timely and accurate delivery of automotive parts.
Primary Responsibilities
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal and store sales goals and service objectives
- Provide day-to-day supervisory support for team members
- Collaborate with GM on coaching and developmental needs for team members
- Dispatch drivers to ensure delivery standards are met
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
Secondary Responsibilities
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge
- Operating POS and parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project, and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multitask and remain organized
Essential Job Skills and Knowledge
- Working knowledge of automotive systems, including diagnosis of internal engine, suspension, brakes, electronics, and exhaust
- Speak and write English; Spanish a plus; effective communication with customers, peers, and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
- Understand and execute instructions in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately with whole numbers, fractions, and decimals
- Use Microsoft Word and Excel effectively
- Strong organizational skills
- Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
- Ability to work assorted days, evenings, and weekends as needed
Prior Experience
A minimum of 3 years of automotive parts experience (preferred). Proven sales ability with a record of fulfilling customer transactions. Formal or informal experience leading teams, supervising daily tasks, and working collaboratively to achieve goals.
Education
High school diploma or GED.
Certificates, Licenses, and Registrations
ASE Certification preferred, but not required.
Physical Demands
Predominantly walking or standing with frequent lifting of up to 50 pounds and occasional lifting up to 100 pounds. Requires use of hands, arms, and fingers; climbing or balance; stooping, kneeling, crouching, or crawling. Requires close, distance, color, and depth vision, and the ability to adjust focus.
Work Environment
Typically indoors with occasional outdoor exposure to weather. May involve moving mechanical parts, high or precarious places, toxic or caustic chemicals, electrical shock risk, explosives, vibration, and moderate noise levels.
Position is eligible for sales commission based on individual or store performance.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.