Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth, and manages team members in partnership with the GM. The role requires expert knowledge of automotive systems and parts, and the ability to source from multiple channels including special order, FDO, and second source.
Primary Responsibilities
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal and store sales goals and service objectives
- Provide day-to-day supervisory support for team members
- Collaborate with GM on coaching and developmental needs for team members
- Dispatch drivers to ensure delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
Secondary Responsibilities
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multi‑task and remain organized
Essential Job Skills
- Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust)
- Strong verbal and written English communication skills (Spanish a plus)
- Ability to read and interpret safety rules, operating instructions, parts catalogs and procedure manuals
- Execute instructions furnished in written, oral, or diagram form
- Complete the Parts Knowledge Assessment
- Use basic math accurately (add, subtract, multiply, divide)
- Use Microsoft Office (Word, Excel) effectively
- Strong organizational skills
- Understand commercial profitability concepts, including competition and market opportunities
- Work assorted days, evenings, and weekends as needed
Prior Experience
- Minimum of 3 years of automotive parts experience preferred
- Proven sales ability with past experience in fulfilling customer transactions
- Formal or informal experience leading teams, supervising daily tasks, and achieving goals
Education & Certifications
- High school diploma or GED
- ASE certification preferred but not required
Physical Demands
The job requires walking, standing, speaking, hearing, using hands and fingers to handle or feel, reaching, climbing, balancing, stooping, kneeling, crouching, and crawling. Loads of up to 50 pounds must be lifted frequently, and up to 100 pounds occasionally.
Work Environment
Work is primarily indoors, with occasional exposure to outdoor conditions and vibrations. Working near moving mechanical parts, high places, hazardous chemicals, electrical shock, explosives, and moderate noise levels.
Position is eligible for sales commission based on individual or store performance.
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