Commercial Parts & Delivery Specialist

Advance Auto Parts Inc.; Kankakee (IL); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Job summary

Advance Auto Parts Inc. is seeking a Commercial Specialist to assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery, and to manage store vehicle fleet maintenance and safety checks.

The role includes conducting account stocking visits, Pro Sales flyer drops, outbound calls, and basic account touchpoints, while supporting upselling and cross-selling to raise average transaction value.

Qualifications

• Speak and write English; Spanish a plus.
• Ability to read and interpret safety rules, manuals, and procedures.
• Willingness to learn about new products and sales techniques.
• Strong organizational and multitasking abilities.
• MVR verification and valid driver's license required.

Responsibilities

• Support CPP-led commercial sales.
• Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
• Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness.
• Conduct account stocking visits and Pro Sales flyer drops.
• Perform outbound calls, follow-ups, and basic account touchpoints.
• Perform customer deliveries as needed, following standard driver procedures (pick, stage, deliver, returns, core handling collection of credit accounts, customer relationship building)
• Lead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Assist in upselling and cross-selling products to increase average transaction value
• Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)

Skills

English communication

Customer service

Sales skills

Safety knowledge

Inventory management

Basic math

Time management

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Commercial Specialist to assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery, and to manage store vehicle fleet maintenance and safety checks.

The role includes conducting account stocking visits, Pro Sales flyer drops, outbound calls, and basic account touchpoints, while supporting upselling and cross-selling to raise average transaction value.