Commercial Parts & Delivery Specialist

Advance Auto Parts Inc.; Hendersonville (NC); On-site; USD 21,000 - 34,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Commercial Specialist to support CPP-led commercial sales and coordinate delivery orders from creation to dispatch. You will help manage the store's vehicle fleet, safety checks, and general readiness, while engaging with customers and stocking parts.

You will perform outreach, account touchpoints, and drops, while maintaining product knowledge to drive upsell opportunities. The role requires flexibility with day/evening/weekend shifts.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management.
• Use Microsoft software effectively (Word, Excel).
• Basic inventory management and dispatching knowledge.
• Read and interpret safety rules, maintenance instructions, parts catalogs, and procedures.

Responsibilities

• Support CPP-led commercial sales and assist with order-to-delivery coordination.
• Manage store vehicle fleet maintenance, safety checks, and readiness.
• Conduct account stocking visits and Pro Sales flyer drops.
• Perform outbound calls and basic account touchpoints.
• Lead organization and maintenance in the parts department, backroom, and delivery areas.
• Upsell and cross-sell products to increase transaction value.
• Lead commercial program when CPP is not present.

Skills

Customer service

Sales skills

Communication

Multi-tasking

Organizational skills

English proficiency

Driver/vehicle knowledge

Microsoft Office

Inventory knowledge

Dispatching knowledge

Education

High school diploma or GED

Tools

Microsoft Word

Excel

POS systems

Parts catalogs

Job description

Advance Auto Parts Inc. is seeking a Commercial Specialist to support CPP-led commercial sales and coordinate delivery orders from creation to dispatch. You will help manage the store's vehicle fleet, safety checks, and general readiness, while engaging with customers and stocking parts.

You will perform outreach, account touchpoints, and drops, while maintaining product knowledge to drive upsell opportunities. The role requires flexibility with day/evening/weekend shifts.