Commercial Operations Specialist

GC America; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) through Fidelity and company 10

Dental insurance with Delta Dental PPO

Employee Assistance Program

Health Savings Account

Company Paid Life Insurance two times

Paid time off

Job summary

GC America is seeking a Commercial Operations Coordinator to provide administrative, operational, and project coordination support across the Commercial Organization. You will work with Field Sales, Inside Sales, Marketing, and Leadership to ensure smooth execution of initiatives, onboarding, meetings, events, travel, and vendor relations.

The role requires strong organization, proactive execution, and attention to detail in a fast-paced environment and a professional office setting with

Qualifications

• Minimum of 3 years of administrative, operations, project coordination, or sales support experience.
• Strong organizational, planning, and time management skills.
• Excellent written and verbal communication skills.
• Advanced proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams, Word).
• Experience with AI productivity tools, workflow automation, and project management platforms.

Responsibilities

• Provide administrative and coordination support to Commercial Leadership.
• Coordinate calendars, meetings, and scheduling across departments.
• Prepare meeting agendas, presentations, and follow-up items.
• Assist with commercial communications and organizational updates.
• Support leadership team projects and special initiatives.

Skills

Administrative experience

Project coordination

Communication skills

MS Office proficiency

AI productivity tools

Tools

Microsoft Office

Project management software

Job description

GC America is a global leader in dental care and oral health. With more than 100 years of history, presence in over 100 countries, and a team of over 3,500 people worldwide, we are proud to support dental professionals with innovative, high-quality products that truly make a difference for patients. Our teams across Europe, North America, and Asia work together to develop and manufacture precision components for the dental industry, always focused on quality, innovation, and improving lives. At GC, we believe in working with care and purpose. Our company philosophy, SEMUI, is all about thinking from the standpoint of others, whether that’s our customers, our teams, or the people who use our products every day. It’s this mindset that helps us drive innovation, respect each other, and create real value for the future of oral health. If you’re looking to join a successful, global company with real career opportunities, we’d love to meet you.

About the Role

The Commercial Operations Coordinator is responsible for providing administrative, operational, and project coordination support across the Commercial Organization, including Field Sales, Strategic Accounts, Inside Sales, Sales Operations, Marketing and Commercial Leadership.

This role serves as a key partner in ensuring the effective execution of commercial initiatives, onboarding, meetings, events, travel, fleet administration, communications, and organizational support activities. The successful candidate will be highly organized, proactive, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

The Commercial Operations Coordinator plays a critical role in supporting the day-to-day operations of the commercial organization while ensuring consistency, communication, and execution of strategic priorities.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Provide administrative and coordination support to Commercial Leadership.
• Coordinate calendars, meetings, and scheduling across multiple departments and stakeholders.
• Prepare meeting agendas, presentations, meeting materials, and follow-up action items.
• Assist with commercial communications, announcements, and organizational updates.
• Support leadership team projects and special initiatives.

Meeting and Event Coordination

• Coordinate logistics for internal commercial meetings, quarterly business reviews, sales meetings, and training events.
• Support planning and execution of National Sales Meetings, regional and dealer meetings, customer events, trade shows, and off-site meetings.
• Manage meeting registrations, hotel arrangements, catering, transportation, meeting materials, and attendee communications.
• Track meeting deliverables, action items, and follow-up activities.

New Hire Onboarding and Employee Support

• Coordinate onboarding activities for new commercial employees, including field sales, strategic accounts, inside sales, and commercial support personnel.
• Partner with the National Training Manager, Human Resources, Information Technology, Training, and Sales Operations to ensure a seamless onboarding experience.
• Coordinate equipment requests, business cards, welcome materials, organizational introductions, and training schedules.
• Maintain onboarding checklists and support employee transitions and organizational changes.

Fleet, Travel, and Vendor Administration

• Serve as the primary coordinator for commercial fleet administration activities.
• Coordinate vehicle assignments, transfers, replacements, and fleet documentation.
• Assist employees with fleet-related questions and vendor interactions.
• Coordinate travel arrangements and logistics for commercial meetings and events.
• Maintain relationships with vendors supporting commercial operations and activities.

Administrative and Financial Support

• Process purchase orders, invoices, expense requests, and vendor payments in accordance with company policies.
• Support budget tracking and administrative record keeping for commercial activities.
• Coordinate approvals and documentation for meetings, events, and commercial expenditures.
• Maintain departmental records, contact directories, organizational charts, and distribution lists.

Commercial Operations and Project Coordination

• Support execution of commercial initiatives and cross-functional projects.
• Track project milestones, deadlines, and action items.

Professional office setting with in-office work required Monday through Thursday each week with Friday serving as a remote-work day for focused work, evaluation of data and delivery on project tasks to meet established deadlines or fulfill functional work cadence.

MINIMUM QUALIFICATIONS:

• Minimum of 3 years of administrative, operations, project coordination, or sales support experience.
• Trade show travel when applicable or needed.
• Strong organizational, planning, and time management skills.
• Excellent written and verbal communication skills.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, Teams, and Word.
• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with AI productivity tools, workflow automation, and project management platforms.

Why Join GC America

At GC, you will be part of a growing, innovative company with a global footprint. We offer a collaborative, international work environment where your expertise has a direct impact.

BENEFITS:

• 401(k) through Fidelity and company matching 10%
• Dental insurance with Delta Dental PPO
• Employee Assistance Program
• Health Savings Account
• Company Paid Life Insurance two times the annual salary
• Paid time off, including an extra paid week off the week between Christmas and New Year
• Vision insurance EyeMed

GC America values our Total Rewards, and offers a competitive and comprehensive Benefits Package including, but not limited to, Medical, Dental, Vision, Family Forming benefits, Life & Disability Insurance, and Paid Time Off. GC America reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.