Commercial Operations & Process Architect

Intuit; Frisco (TX); On-site; USD 154,500 - 225,500; Full time

Job summary

Intuit is seeking a Staff, Business Process & Commercial Operations Manager in Frisco, TX to design and run the systems that govern learning-solutions delivery. You will own the supply chain architecture, finance workflows, and vendor governance, balancing strategic design with hands-on financial work.

The role emphasizes building scalable processes from tribal knowledge, partnering with Finance and Procurement, and driving efficiency in a high-growth environment.

Qualifications

• Experience designing operating models and business process frameworks for complex cross-functional organizations.
• Financial management experience — budget tracking, PO lifecycle management, vendor spend reconciliation, and P&L ownership
• Experience designing and governing supply chain or demand management processes
• Demonstrated ability to build financial tracking infrastructure and reporting models
• Comfort navigating large company Finance and Procurement systems and relationships
• Builder orientation — comfortable walking into ambiguity, finding what exists, and creating structure where none exists
• Strong documentation and systems thinking skills — you translate how things work into repeatable processes
• Experience standing up a new operational function from scratch
• Familiarity with Intuit financial and procurement systems
• Experience in a learning, talent, or professional services organization
• Strong business case development skills
• Prior experience in a high-growth or high-ambiguity environment

Responsibilities

• Design and govern the Expert Excellence supply chain architecture and operating model — defining the process framework, prioritization criteria, and governance standards the delivery team runs against
• Own business process design across the function — map current-state workflows, identify inefficiencies, and implement future-state processes with clear ownership and accountability
• Manage financial operations — vendor contracts, PO lifecycle, CW and FTE spend tracking, and budget reconciliation
• Work directly with Intuit Finance and Procurement as the team's primary point of contact on all financial and vendor matters
• Translate tribal knowledge and manual processes into documented, repeatable systems that scale
• Partner with cross-functional teams to ensure the supply chain integrates cleanly with the broader Expert Excellence operating model

Skills

Operating models

Financial management

Supply chain design

Financial reporting

Finance systems

Ambiguity handling

Documentation

New function setup

Intuit systems

Learning org

Business case development

High-growth experience

Job description

Intuit is seeking a Staff, Business Process & Commercial Operations Manager in Frisco, TX to design and run the systems that govern learning-solutions delivery. You will own the supply chain architecture, finance workflows, and vendor governance, balancing strategic design with hands-on financial work.

The role emphasizes building scalable processes from tribal knowledge, partnering with Finance and Procurement, and driving efficiency in a high-growth environment.