Operations Architect: Business Process & Commercial Ops

Intuit; Fishers (IN); On-site; USD 155,000 - 226,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a Staff, Business Process & Commercial Operations Manager to design and govern the operational infrastructure for Expert Excellence learning solutions. You will own the supply chain architecture, financial governance, and business process design, turning tribal knowledge into scalable systems.

This builder role requires hands‑on financial work and the ability to create structure in ambiguity, partnering with Finance and Procurement to ensure smooth vendor and budget operations

Qualifications

• Experience designing operating models and business process frameworks for complex cross‑functional organizations.
• Financial management experience — budget tracking, PO lifecycle, vendor spend reconciliation, and P&L ownership.
• Experience designing and governing supply chain or demand management processes.
• Demonstrated ability to build financial tracking infrastructure and reporting models.
• Comfort navigating large company Finance and Procurement systems and relationships.
• Builder orientation — comfortable in ambiguity and creating structure.

Responsibilities

• Design and govern the Expert Excellence supply chain architecture and operating model — defining the process framework, prioritization criteria, and governance standards.
• Own business process design across the function — map current‑state workflows, identify inefficiencies, and implement future‑state processes with clear ownership and accountability.
• Manage financial operations — vendor contracts, PO lifecycle, CW and FTE spend tracking, and budget reconciliation.
• Work directly with Intuit Finance and Procurement as the team's primary point of contact on all financial and vendor matters.
• Translate tribal knowledge and manual processes into documented, repeatable systems that scale.
• Partner with cross‑functional teams to ensure the supply chain integrates with the broader operating model.

Skills

Operating models

Financial governance

Supply chain design

Documentation & systems thinking

Vendor management

Job description

Intuit is seeking a Staff, Business Process & Commercial Operations Manager to design and govern the operational infrastructure for Expert Excellence learning solutions. You will own the supply chain architecture, financial governance, and business process design, turning tribal knowledge into scalable systems.

This builder role requires hands‑on financial work and the ability to create structure in ambiguity, partnering with Finance and Procurement to ensure smooth vendor and budget operations