Commercial Operations Lead: Scale & Optimize

InvestedintheMission; Carson City (NV); On-site; USD 90,000 - 150,000; Full time

Job summary

Redwood Materials is seeking a Commercial Operations Manager to lead the day-to-day ops, onboarding suppliers, coordinating logistics, and driving efficient purchasing and reporting. You will manage a small team and partner with Sales, IT, Finance, and Logistics to remove bottlenecks and scale operations.

The ideal candidate will have 5–7 years in commercial operations, strong ERP/CRM experience, and a passion for sustainability.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, or related field.
• 5–7 years of relevant experience in commercial operations, sales operations, business planning, or logistics, including at least 2 years of people management.
• Experience in battery materials, metals, commodities, or recycling industries preferred.
• Proven ability to manage and mentor teams in a dynamic, fast-changing environment.
• Strong analytical, organizational, and problem-solving skills.
• Hands-on experience with ERP and CRM systems; familiarity with Oracle, Hubspot, or equivalent platforms a plus.
• Excellent communication and cross-functional collaboration skills.
• Entrepreneurial mindset with a bias for action and continuous improvement.
• Passion for sustainability and advancing the circular economy.

Responsibilities

• Lead and develop a team of five Commercial Operations Specialists, fostering accountability, collaboration, and continuous improvement.
• Oversee workload allocation, priorities, and performance metrics to ensure timely execution of daily operational tasks.
• Establish team processes, SOPs, and training materials to drive consistency and efficiency across operations.
• Partner with cross-functional leaders in Sales, Supply Chain, IT, and Finance to resolve bottlenecks and improve workflows.
• Serve as an escalation point for supplier onboarding, purchase order creation, logistics coordination, and payment resolution.
• Support customer and supplier relationships by ensuring exceptional responsiveness, compliance, and service levels.
• Maintain accurate records across CRM, ERP, and internal systems, ensuring data integrity and traceability.
• Collaborate with Accounts Payable to ensure supplier purchase orders and invoices are processed on time.
• Develop and maintain reports, dashboards, and analytics to monitor operational KPIs and provide insights to leadership.
• Identify and implement process automation and system improvements to enhance speed and scalability.
• Partner with product and data teams to define requirements for new tools and reporting capabilities.
• Contribute to strategic planning with data-driven insights and recommendations.
• Champion best practices for safety, compliance, and operational excellence across programs.

Skills

People management

ERP systems

CRM systems

Data analysis

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in Business, Operations, Supply Chain, or related field

Tools

Oracle

HubSpot

Job description

Redwood Materials is seeking a Commercial Operations Manager to lead the day-to-day ops, onboarding suppliers, coordinating logistics, and driving efficient purchasing and reporting. You will manage a small team and partner with Sales, IT, Finance, and Logistics to remove bottlenecks and scale operations.

The ideal candidate will have 5–7 years in commercial operations, strong ERP/CRM experience, and a passion for sustainability.