Commercial Operations & Digital Engagement Specialist (Remote)

Merck Gruppe; St. Louis (MO); Remote; USD 58,000 - 90,000; Full time

Job summary

Join a leading company as a Commercial Operations Specialist focusing on digital engagement. Support Account Managers by optimizing sales productivity and enhancing customer experience through social media. Engage potential leads, develop strategies, and manage content to drive customer engagement. This role requires a blend of creativity and analytical skills, making it an exciting opportunity for those passionate about digital marketing.

Benefits

medical insurance

vision insurance

dental insurance

life insurance

disability insurance

401(k)-matching program

paid time off

paid holidays

Qualifications

• 1+ years of SEO experience optimizing websites and content.
• 1+ years of social media marketing experience.

Responsibilities

• Conduct research and analysis on social media platforms.
• Create and implement digital engagement strategies.
• Develop and manage engaging social media content.

Skills

Search Engine Optimization

Social Media Marketing

Digital Analytics

Problem-solving

Education

Associate’s degree

Bachelor’s degree in digital marketing

Tools

SalesForce.com

Microsoft Office Suite

Tableau

SharePoint

Job description

Work Your Magic with us!Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

The role of a Commercial Operations Specialist with a focus on digital engagement is designed to support Account Managers by optimizing sales productivity and enhancing customer experience through social media. As a key member of the Process Solutions North America Commercial Operations team, you will leverage social media platforms like LinkedIn to identify and engage potential sales contacts, ensuring that sales teams can focus on their core activities while you enhance customer satisfaction and drive lead generation. Here’s a summary of the key aspects of the position:

Essential Duties & Responsibilities:

• Social Media Profiling: Conduct research and analysis on social media platforms to identify potential leads and qualified sales contacts, building a robust database for outreach for our commercial teams.
• Develop and Execute Digital Engagement Strategies: Create and implement strategies to reach, engage and identify target customers through different digital channels to drive prospecting.
• Content Creation for Business Development: Develop and manage engaging social media content that aligns with marketing initiatives, commercial needs and promotes MilliporeSigma’s Process Solutions products. Leverage tools, including our own EveryoneSocial to ensure the sales team is posting content to drive customer engagement.
• Driving Engagement: Inspire action among followers, encouraging them to interact with our brand, social media content, visit our website, and participate in promotional campaigns.
• Lead Management: Participate in lead generation, vetting, and qualification processes.
• Reporting: Generate customer engagement reporting

• SalesForce Support: Assist in maintaining account, opportunity, and contact data in SalesForce.com.
• Project Support: Engage in process improvement projects and other project-based work.
• Travel: up to 10% of the time.

Who You Are

Minimum Qualifications:

• Associate’s degree
• 1+ years of Search Engine Optimization (SEO) with experience working optimizing websites and content to improve search engine rankings.
• 1+ years of Social Media Marketing with work experience developing and implementing social media strategies to build brand awareness and engage with audiences.
• 1+ years of Digital Analytics: with experience analyzing website traffic and other digital marketing data to track performance and make data-driven decisions.
• 1+ years of experience with multiple computer systems, including SalesForce.com & Microsoft Office Suite

Preferred Qualifications:

• Associate degree or bachelor’s degree in digital marketing
• Content Strategy: Experience creating and distributing effective content across various platforms.
• Digital Advertising: Effective use of different types of digital advertising, including paid search, social media ads, and display advertising.
• Mobile Marketing: Understanding how to market to mobile users.
• experience with Tableau, SharePoint
• Email Marketing: Experience creating and managing email marketing campaigns as well as Mobile Marketing: Understanding how to market to mobile users.

• Detail-oriented with a commitment to accuracy and professionalism.
• Problem-solving skills for effective issue resolution.

Base pay range for this position is $58,250-$89,440/year.

Our ranges are derived from several sources, and largely reliant on relevant industry market data. Should we decide to make an offer, we will consider several factors, including but not limited to your location, skills, experience, career level, and other job-related factors. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; paid time off; and paid holidays; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!