Commercial Operations Analyst

Catalent Pharma Solutions; Maryland; On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Career growth

Day-one benefits

Paid time off

Inclusive culture

Perkspot discounts

Mission-driven workplace

Job summary

Catalent Pharma Solutions in Baltimore, MD is seeking a Commercial Operations Analyst to support forecasting, revenue analysis and financial insights across Commercial, Operations and Finance. The role collaborates with Sales, Site Leadership and Program Management to build robust forecasts and interpret data for leadership decisions.

On-site schedule Monday–Friday 8:00 AM–5:00 PM with a salary range of $95,000–$115,000 plus annual bonus target.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a related field.
• Minimum 2 years of professional analytics/forecasting experience.
• Strong understanding of revenue mechanics and pipeline analysis.
• Proven ability to build relationships with Sales, Operations, Finance and Leadership.
• Ability to challenge forecast inputs and identify risks/opportunities.

Responsibilities

• Forecast & Revenue Planning: Build, maintain, and manage operational and commercial forecasts.
• Assumption Validation: Validate pipeline assumptions with Sales/Commercial teams.
• Financial Alignment: Align signed contracts, invoicing, and revenue recognition with Finance.
• Cross-functional Collaboration: Coordinate with Commercial/Sales, Site Leadership, Operations, Finance, and PM to align inputs.
• Data & Reporting: Develop dashboards and KPIs to support strategic decisions.
• Support S&OP: Assist with demand planning and resource forecasting.

Skills

Forecasting

Revenue analysis

Cross-functional collaboration

Financial acumen

Stakeholder management

Problem solving

Education

Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or related field

Tools

Excel

Power BI

Tableau

SharePoint

Job description

Commercial Operations Analyst Position Summary:

Work Schedule: Monday - Friday 8:00AM - 5:00PM 100% onsite Catalent’s Baltimore/Harmans, MD (BWI) site is a leading facility supporting advanced therapeutic development and manufacturing, with capabilities spanning early development through clinical and commercial production. The site works with a range of biotech and pharmaceutical partners across advanced biologics and complex therapies. With modern technologies and a collaborative, cross-functional environment, it offers opportunities across scientific, operational, and business teams within a growing area of the industry. The Commercial Operations Analyst is responsible for supporting operational and commercial forecasting, revenue analysis, and financial insights to drive data-informed decision-making across the business. This is a crucial, internally focused role that partners closely with commercial, operations, finance, and site leadership to build robust forecasts, validate pipeline assumptions, and track financial mechanics (from signed contracts to recognized revenue).

The Role:

• Forecast & Revenue Planning: Build, maintain, and manage operational and commercial forecasts; consolidate data into meaningful projections for leadership.
• Assumption Validation: Partner with Sales and Commercial teams to understand pipeline assumptions, challenge overly optimistic inputs, and identify business risks and opportunities.
• Financial Alignment: Ensure clear alignment between signed contracts, invoicing schedules, and revenue recognition timing in coordination with Finance.
• Cross-functional Collaboration: Act as a key coordinator across internal stakeholders—including Commercial/Sales, Site Leadership, Operations, Finance, and Program Management—to collect information and align business inputs.
• Data & Reporting: Consolidate and interpret data sets to develop and maintain dashboards, KPIs, and reporting tools that support strategic decision-making.
• Support S&OP: Assist with demand planning and resource forecasting as required.
• Other duties as assigned.

Required Qualifications

• Education: Bachelor’s degree in Business, Finance, Accounting, Economics, Analytics, or a related field.
• Analytics & Forecasting Experience: Minimum 2 years of professional experience in business analytics, financial planning, commercial operations, or revenue forecasting.
• Financial & Commercial Acumen: Clear understanding of revenue mechanics (specifically distinguishing between signed contracts, invoiced revenue, and recognized revenue) and pipeline analysis.
• Cross-functional Partnership: Proven ability to build strong internal working relationships with cross-functional teams (e.g., Sales, Operations, Finance, and Leadership) to collect inputs and align on business performance.
• Critical Thinking & Stakeholder Management: Strong ability to evaluate data credibility, ask probing questions, and constructively challenge optimistic or unrealistic forecast assumptions.

Preferred Qualifications

• Industry Exposure: Experience or background exposure working within life sciences, pharmaceuticals, biotechnology, or contract development and manufacturing organizations (CDMO).
• Demand & Resource Planning: Exposure to Sales and Operations Planning (S&OP), demand planning, or operational capacity alignment.
• Business Operations: Prior exposure to commercial operations, financial analysis, or business planning environments.

Technical Requirements

• Excel: Advanced proficiency in Microsoft Excel (e.g., advanced formulas, financial/forecasting modeling, data consolidation, pivot tables).
• Data Visualization & Analytics Tools: Working knowledge or experience with data visualization software (e.g., Power BI, Tableau) is preferred.
• Reporting Platforms: Experience with collaborative reporting tools or platforms (e.g., SharePoint) is a plus.

The anticipated salary range for this position in Maryland is $95,000 - $115,000 plus an annual bonus target. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states.

Why you should join Catalent:

• Career growthwith a clear path and regular performance reviews
• Day-one benefits:medical, dental, vision 401(k) match, tuition reimbursement, and wellness perks
• Paid time off:152 hours + 8 holidays
• Inclusive culturewith Employee Resource Groups and community initiatives
• Discountsfrom 900+ merchants via Perkspot
• A mission-driven workplacewhere your work helps save lives

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world.

Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us.

Join us in making a difference. personal initiative. dynamic pace. meaningful work.

Catalent is an Equal Opportunity Employer, including disability and veterans.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Volunteer Work Disclosure: Applicants for employment in Massachusetts may include in their employment history any verified work performed on a volunteer basis. Massachusetts Lie Detector Test Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability. Consistent with Massachusetts law, Catalent does not require or administer lie detector tests as a condition of employment or continued employment.

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.