Commercial Office Representative Houston

Umdasch Group; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Doka USA, Ltd. is seeking a Commercial Office Manager to oversee all commercial office aspects of the Distribution Center and to coordinate cross-functional operations across logistics, yard and admin teams.

The role requires strong leadership, excellent English communication, and advanced Excel skills to drive efficiency and accuracy in inventory, billing and reporting. The position reports to the Head of Supply Management North America and involves process optimization, month-end closings, and

Qualifications

• Bachelor's degree preferred, concentration in Operations, Controlling or Logistics preferred.
• Recent management experience in administration, operations or logistics.
• Excellent communication skills in English (speaking, reading, writing).
• Qualitative abilities including strong analytical skills and problem solving.
• Proficient in Microsoft Office; advanced Excel required.

Responsibilities

• Full responsibility for all commercial office aspects of Distribution Center operations.
• Coordinate with Operations staff including Logistics, Cycle Counters, H&M and Yard staff as applicable.
• Coordinate with the Distribution Center Yard Manager to schedule and execute daily yard tasks.
• Ensure all yard activities are recorded and processed in the order processing system.
• Maintain DC inventory levels by monitoring inventory in the system.
• Ensure orders received into DC are properly documented in the order processing system.
• Ensure orders shipped out of DC are properly documented and processed.
• Coordinate, monitor and record physical inventory counts.
• Perform month-end closing procedures per the reporting calendar.
• Ensure returns are processed per company standards and review freight costs for cost effectiveness.
• Ensure timely and accurate billing of product sales and services; handle internal complaints.
• Create and distribute a large volume of spreadsheets and reports.
• Review internal procedures and drive process improvements per corporate standards.

Skills

Excellent communication

English fluency

Advanced Excel

Leadership

Microsoft Office

Education

Bachelor's Degree in Operations/Logistics

Job description

TheDoka Distribution Center (DC)is the logistical hub for Doka North & Latin America, ensuring the efficient delivery and quality control of formwork and shoring solutions across the region. Strategically located for optimized distribution, the DC oversees material receiving, inspection, reconditioning, inventory, and dispatching. Staffed by skilled logistics and operations professionals, the DC embodies Doka’s commitment to engineering excellence and customer service, supporting diverse construction sectors including infrastructure, commercial, industrial, and high-rise projects.

We Make It Work.

Job Description

The Commercial Office Manager handles all aspects of office operations including order processing, inventory management and control, business planning, equipment logistics and administration of the daily operations tasks of the Distribution Center. This position reports directly to the Head of Supply Management North America.

Responsibilities

• Full responsibility for all commercial office aspects of Distribution Center operations.
• Coordinates with Operations staff including Logistics, Cycle Counters, H&M and Yard staff as applicable.
• Coordinates with the Distribution Center Yard Manager to assure daily tasks performed in the yard are scheduled and executed in a timely manner.
• Assures all physical activities conducted by yard operations are recorded and processed using our in-house order processing systems in a timely manner.
• Ensures that the DC inventory levels are properly maintained by continually tracking and monitoring the inventory using the in-house order processing system.
• Coordinates with Logistics that orders physically received into DC are properly documented and received into our order processing system accordingly.
• Oversees that orders physically shipped out of the DC are properly documented and processed through our order processing system accordingly.
• Coordinates, monitors and records the physical inventory counts.
• Continuously conducts month end closing procedures in accordance with the reporting calendar.
• Ensures that returns of material are processed according to company standards.
• Reviews freight costs to monitor cost effectiveness.
• Ensures timely and accurate billing of all product sales and services provided.
• Handles, resolves and addresses complaint management for all Operations related internal customer complaints.
• Creates, generates and distributes a large volume of spreadsheets and reports.
• Reviews internal procedures, recommends process improvements and ensures compliance to existing Doka corporate processes and standards.

Other Responsibilities/Peripheral Functions

• Travel as required.
• Other duties/projects as assigned; including participating in company committees/teams.
• Assists in ensuring safe working practices and a safe working environment.
• Complies with all corporate policies and business practices.

Qualifications

• Bachelor's Degree preferred. concentration in Operations, Controlling or Logistics preferred.
• Recent management experience in administration, operations or logistics.
• Facilitates projects and effectively manages multiple tasks.
• Excellent communication skills including an excellent command of English (speaking, reading, writing).
• Qualitative abilities including strong analytical skills, technical proficiency and effective problem solving skills.
• Proficient using Microsoft Office applications; advanced Excel required.
• Willing and able to learn new computer systems, products, concepts and techniques.
• Possesses strong leadership skills, effectively manages a diverse team and achieves results
• Able to work as an organized team player in a results-driven, fast-paced environment.

Additional Information

Dokaoffers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off(sick/personal,vacation, floating holiday and company paid holidays)and an exciting opportunity to join as a member of Doka's team.

Doka USA, Ltd. isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are interested and have a strong competitive drive, positive attitude, a desire to learn and grow from your experiences, then this is your opportunity to make an immediate difference.

We believe in – and are committed to – equal opportunities for everyone.