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Commercial Master Service Technician

Everon

Peoria (AZ)

On-site

USD 40,000 - 80,000

Full time

16 days ago

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Job summary

An established industry player is seeking a Commercial Master Service Technician to join their dynamic team. This role offers the chance to work with cutting-edge security technologies, providing essential support and service to customers. You will be responsible for troubleshooting and repairing various systems, ensuring high-quality customer service and satisfaction. With a focus on professional growth and a collaborative work environment, this opportunity is perfect for those looking to make a significant impact in the security and investigations industry. Embrace the chance to advance your career while making a difference in your community.

Qualifications

  • 5+ years of experience in commercial service technician roles.
  • Mastery of commercial systems and local/national codes.

Responsibilities

  • Perform routine and emergency service calls on equipment.
  • Provide customer instruction on system operation.
  • Maintain inventory and ensure task completion.

Skills

Commercial intrusion systems
Fire systems
CCTV
Intercom systems
Access control systems
Blueprint reading
Communication skills
Leadership skills

Education

High School Diploma
Vocational Training

Tools

Multimeters
Battery analyzers
Decibel meters

Job description

Join to apply for the Commercial Master Service Technician role at Everon

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Join to apply for the Commercial Master Service Technician role at Everon

Company Overview
At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth.

For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Essential Functions

  1. Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
  2. Must have an ability to proctor, coach, and teach others.
  3. Provides reliable, high quality customer support.
  4. Provides customer instruction on system operation and functionality.
  5. Performs system testing and signal verification.
  6. Maintains the necessary truck stock/inventory (equipment and tools).
  7. Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
  8. Ensures the progress and completion of assigned tasks.
  9. Provides documentation of service and hours worked.
  10. Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
  11. Monitors and ensures the progress and completion of assigned tasks.
  12. Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
  13. Completes other projects to manager and customer satisfaction, as assigned.

Required Competencies

  • Have a strong work ethic and be detail oriented.
  • Ability to proctor, coach, and teach others.
  • Mastery knowledge of commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
  • Working knowledge to full understanding of local/national codes.
  • Ability to read and interpret blueprint, schematics, diagrams, instructions, etc. as presented in English.
  • Ability to collaborate and communicate with internal and external teams and end users in English.

Qualifications - External

  • Must present proof of ability to legally work in the United States.
  • Minimum of High School Diploma/Vocational Training.
  • Must have five (5) or more years of experience.
  • Must have full knowledge of local/national codes.
  • Must possess strong communication/leadership skills when working with others.
  • Must have full knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
  • Must have a valid driver’s license.
  • Must be able to clear a drug screening in accordance with company policy and applicable law.

Certification/Licensing

  • Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
  • Requires 75% to 100% proficiency in Everon Commercial’s Tier 1 product offerings.

Work Environment

The work environment characteristics described here are representative of those the employee may encounter while performing the essential functions of this job.

  • Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.

Physical Requirements

While performing the essential functions of this job, the employee is regularly required to undertake certain physical requirements unassisted for up to 8 hours per day.

  • Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
  • Use vision abilities, including close, distance, peripheral, depth, and color.
  • Work in unusual and sometimes difficult positions/circumstances, such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
  • Lift, move, and hold up to approximately 50 lbs.
  • Must be able to work a full-time, flexible schedule with “on-call” availability.
  • Must be able to travel on short notice.
  • Must be able to drive a motor vehicle (day and evenings) for extended time periods of time.

Everon considers all applicants for employment without regard to protected class or characteristics. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Security and Investigations

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