Commercial Loan Support Specialist I

Mercantile Bank; Grand Rapids (MI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Competitive Salary

Employee Discounts

Paid Vacation

Paid Sick Time

Paid Holidays

annual regional events for staff and其

Job summary

Mercantile Bank in Grand Rapids, MI seeks a Full-Time Commercial Loan Support Specialist I to support our lending team from our headquarters. This onsite role focuses on loan servicing, regulatory compliance, and customer interactions to ensure accurate processing and timely information flow.

You will gather required data from clients, maintain records, and generate routine reports while delivering excellent service.

Qualifications

• Strong analytical abilities and attention to detail.
• Excellent organizational and time-management skills.
• Customer-focused with effective communication.

Responsibilities

• Assist with loan servicing and ensure regulatory compliance.
• Gather information from customers and coordinate with stakeholders.
• Maintain accurate records and prepare routine reports.
• Provide outstanding customer service throughout the loan process.

Skills

Analytical abilities

Attention to detail

Organizational skills

Customer service

Communication skills

Job description

We are seeking candidates to join Mercantile Bank as a Full-Time Commercial Loan Support Specialist I.

In this role, you'll work onsite, at our headquarters in Grand Rapids and support our commercial lending team by taking ownership of various administrative tasks. Your dedication to excellence and attention to detail will be key in this role.

With a competitive pay rate of $21/hour, you can embark on a rewarding career in the banking industry.

You will receive great benefits such as:

• Medical


• Dental


• Vision


• 401(k)


• Life Insurance


• Health Savings Account


• Flexible Spending Account


• Competitive Salary


• Employee Discounts


• Paid Vacation


• Paid Sick Time


• Paid Holidays


• annual regional events for staff and their families

Mercantile Bank: Our Story

Mercantile Bank was created with a goal to deliver financial solutions that empower people and businesses to achieve their dreams, while bettering the lives of its employees and their communities. We have grown from a humble idea to over 40 locations, 6.9 billion in total assets, and nearly 700 employees. Our values remain at the heart of everything we do - through inclusivity, innovation, and collaboration, we achieve excellence every day and are accountable not only to our customers, but to our employees and the communities in which we serve. We are proud to invest in our people and our communities, and our employees show their integrity in every interaction. We believe in hiring people based on their character and if necessary, teaching them the skills they need to be successful. We focus on developing employees and seek to promote from within whenever possible. Our reputation as a great place to work didn't just happen. Our intentional efforts to provide excellent benefits, competitive wages and bonuses, volunteer opportunities, and many options for you to get involved, whether your interest is in learning more about banking, sharpening your leadership skills, or planning a fun activity we have a way for you to get connected with others in the bank and the community. We're proud (but honestly not that surprised) to be one of West Michigan’s Best and Brightest Companies to Work For, 20 years and counting.

Your day as a Commercial Loan Support Specialist I

As a Commercial Loan Support Specialist I at Mercantile Bank, you will be responsible for assisting with loan servicing and ensuring compliance with banking regulations. You will collaborate with the lending team to gather necessary information from customers and communicate with various stakeholders.

Your role will involve maintaining accurate records, preparing reports, and providing excellent customer service throughout the loan process. Your attention to detail, strong organizational skills, and ability to multitask will be essential in successfully managing daily loan support tasks. Join us and make a difference in the banking industry with your dedication and professionalism!

Does this sound like you?

To excel as a Commercial Loan Support Specialist I at Mercantile Bank, you should possess strong analytical abilities, attention to detail, and excellent organizational skills. Problem-solving skills will be crucial in handling various loan support tasks efficiently. A customer-centric approach and effective communication skills are essential for interacting with customers and team members professionally. As a collaborative team player, you should be able to work well in a fast-paced environment and prioritize tasks effectively. Adaptability and a willingness to learn and grow in the banking industry are key traits we are looking for in potential candidates.

If you are innovative, accountable, and thrive in a collaborative setting, this role may be the perfect fit for you.