Commercial Loan Operations Lead & Training Manager

Mercantile Bank

Michigan

On-site

USD 70,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Competitive compensation
401k match of 5%
Generous vacation benefits
Tuition reimbursement
IVF and adoption assistance
Discounted bank services

Job summary

Join Mercantile Bank as a Commercial Loan Operations Assistant Manager in Grand Rapids, MI. This onsite role involves leading the onboarding and training, managing quality control activities, and supporting key operational improvements. You'll work closely with various stakeholders to enhance the servicing of the commercial loan portfolio, driving innovation and excellence.

Ideal candidates will have 3-5 years of relevant experience, strong knowledge of commercial loan processes, and a bachelor's degree or equivalent. Mercantile Bank offers competitive compensation and a vibrant work environment prioritizing collaboration and growth.

Qualifications

  • 3-5 years of experience in commercial loan operations.
  • Strong knowledge of loan boarding and collateral perfection.
  • Experience in leading quality control and training.
  • Ability to manage project-oriented work with multiple stakeholders.

Responsibilities

  • Lead onboarding and training for the Commercial Loan Operations team.
  • Conduct daily quality control and process improvement initiatives.
  • Provide project coordination and support across commercial loan portfolio.
  • Document procedures and enhance efficiency.

Skills

Commercial loan operations knowledge
Quality control activities
Training development
Project management skills

Education

Bachelor's degree or equivalent certifications

Tools

Microsoft Office

Job description

Join Mercantile Bank as a Commercial Loan Operations Assistant Manager in Grand Rapids, MI. This onsite role involves leading the onboarding and training, managing quality control activities, and supporting key operational improvements. You'll work closely with various stakeholders to enhance the servicing of the commercial loan portfolio, driving innovation and excellence.

Ideal candidates will have 3-5 years of relevant experience, strong knowledge of commercial loan processes, and a bachelor's degree or equivalent. Mercantile Bank offers competitive compensation and a vibrant work environment prioritizing collaboration and growth.

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