Commercial Loan Support Specialist

Firstbank-Southwest; Rockwall (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

FirstBank Southwest seeks an organized loan support specialist to provide essential administrative and clerical support to the Commercial Lending department. The role includes processing loan documentation, obtaining credit history, and coordinating with loan officers to ensure timely closings.

The position requires a high school diploma or GED with banking experience, or an associate degree with relevant banking experience. Strong computer and MS Office skills are essential for success.

Qualifications

• Strong customer service skills and clear communication required.
• Attention to detail and accuracy in documentation.
• Ability to manage time and prioritize tasks in a fast-paced environment.

Responsibilities

• Provide loan support and administrative assistance to the Commercial Lending department.
• Process loan paperwork, obtain credit history, and prepare documents for closings.
• Answer calls, resolve inquiries, and route to loan officers as needed.
• Assist with loan maintenance, LARs, and compliance activities.
• Support with collections and past-due notifications as required.
• Prepare reports, logs, and general ledger entries for loan operations.

Skills

Customer service

Communication

Attention to detail

Time management

Problem solving

Multitasking

Education

High School diploma/GED

Associate Degree

Tools

Microsoft Word

Microsoft Excel

Job description

FirstBank Southwest seeks an organized loan support specialist to provide essential administrative and clerical support to the Commercial Lending department. The role includes processing loan documentation, obtaining credit history, and coordinating with loan officers to ensure timely closings.

The position requires a high school diploma or GED with banking experience, or an associate degree with relevant banking experience. Strong computer and MS Office skills are essential for success.