Commercial Loan Assistant

The Agency; Frisco (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

The Agency Recruiting is seeking an experienced Commercial Loan Assistant to support its commercial lending team. You will handle loan documentation, processing, closing coordination, portfolio administration, and ongoing client support to ensure a seamless borrower experience.

Ideal candidates are detail-oriented banking professionals with solid knowledge of commercial lending operations and a commitment to outstanding customer service. This role offers growth within a growing lending team.

Qualifications

• 2+ years of banking experience
• Commercial lending support experience preferred
• Knowledge of loan documentation, processing, and servicing
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and meet deadlines
• Excellent verbal and written communication

Responsibilities

• Provide administrative and operational support to Commercial Lenders throughout origination and servicing
• Prepare loan worksheets and assist with processing, closing, booking, and maintenance
• Collect, review, and organize loan documentation
• Ensure loan files are complete and compliant with policies and regulations
• Coordinate with attorneys, title companies, appraisers, and other third parties to close loans
• Respond to customer inquiries regarding loan processing and servicing
• Support relationship-building and cross-sell banking products

Skills

Customer service

Relationship management

Verbal & written communication

Attention to detail

Multitasking

Problem solving

Education

High school diploma or GED

Banking or financial services education preferred

Tools

Banking software systems

Microsoft Office

Job description

A well-established financial institution with a strong commitment to relationship banking is seeking an experienced Commercial Loan Assistant to support its commercial lending team. This individual will play a critical role in providing administrative, operational, and client service support throughout the lending process while helping ensure a seamless experience for both borrowers and lending officers.

The Commercial Loan Assistant will be responsible for assisting with loan documentation, processing, closing coordination, portfolio administration, and ongoing client support. This role is ideal for a detail-oriented banking professional with a strong understanding of commercial lending operations and a commitment to delivering exceptional customer service.

Key Responsibilities:

• Provide administrative and operational support to Commercial Lenders throughout the loan origination and servicing process
• Prepare loan worksheets and assist with the processing, closing, booking, and maintenance of commercial and consumer loans
• Collect, review, and organize loan documentation, including appraisals, title work, flood certifications, financial information, and other required documents
• Ensure loan files are complete, accurate, and compliant with internal policies and regulatory requirements
• Verify loan documentation for proper signatures, legal descriptions, vesting information, dates, and other critical details
• Assist borrowers with loan applications and maintain accurate loan information within banking systems
• Coordinate with attorneys, title companies, appraisers, and other third parties to facilitate timely loan closings
• Prepare loan modifications, deferrals, renewals, and exception reporting documentation as needed
• Respond to customer inquiries regarding loan processing, loan servicing, and account information
• Process loan payments and assist with collection activities, including preparing and distributing past-due notices and collection correspondence
• Support relationship-building efforts by providing exceptional customer service and identifying opportunities to deepen banking relationships
• Promote and cross-sell appropriate banking products and services based on client needs
• Maintain ongoing communication with lenders and customers to ensure a smooth and efficient lending experience
• Assist with departmental projects and process improvement initiatives as needed

Required Qualifications:

• High school diploma or GED required; additional banking or financial services education preferred
• Prior banking experience required (2+ years)
• Commercial lending support experience strongly preferred
• Working knowledge of commercial loan documentation, processing, and servicing procedures
• Strong understanding of lending products and banking operations
• Exceptional attention to detail and organizational skills
• Ability to manage multiple priorities while maintaining accuracy and meeting deadlines
• Strong customer service and relationship management skills
• Excellent verbal and written communication abilities
• Proficiency with banking software systems and Microsoft Office applications
• Demonstrated problem-solving skills and sound judgment
• Ability to work effectively in a fast-paced team-oriented environment
• Dependable, self-motivated, and committed to delivering high-quality work

This is an excellent opportunity for an experienced banking professional seeking to join a growing commercial lending team in a highly visible support role.

About The Agency Recruiting

The Agency Recruiting is a specialized search firm that connects high-performing talent with growth-focused organizations across a diverse range of industries nationwide. Through strategic and confidential recruiting partnerships, we help companies secure the leadership and professional talent that drives long-term success.

Equal Employment Opportunity Statement

The Agency Recruiting follows Equal Employment Opportunity (EEO) guidelines and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.