Commercial Loan Administrator

Nusenda Credit Union; El Paso (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Nusenda Credit Union seeks a Commercial Loan Administrator to support business loan closings and ongoing recordkeeping, working with Business Services Officers and commercial clients. This role handles complex administrative tasks with independence and accuracy.

You will manage prefunding, document reviews, and closing packages while communicating with members to resolve questions and keep processes compliant and efficient.

Qualifications

• Three to five years of related experience in commercial lending or banking.
• Associates Degree in Business Administration or equivalent experience.
• Familiar with Laser Pro documentation and title insurance basics.

Responsibilities

• Support Commercial Loan Officers with loan processes.
• Perform prefunding for documentation and closing.
• Review closing documents for accuracy and consistency.
• Coordinate loan packages and closing documentation.
• Coordinate closings with borrowers and lenders.
• Ensure timely processing through planning and scheduling.
• Engage with members to open accounts and resolve questions.
• Communicate effectively with internal and external customers.

Skills

Loan servicing

Customer service

NCUA knowledge

Microsoft Office

Laser Pro

Education

Associates Degree in Business Administration

Tools

Microsoft Office

Laser Pro

Internal systems

Job description

Nusenda Credit Union is dedicated to excellent member service, care for our community, and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Commercial Loan Administrator to join our Credit Union. As a Commercial Loan Administrator, you'll be responsible for working directly with the Business Services Officers and commercial lending clients to provide excellent member service in the business loan closing process and on-going record keeping process. You'll be responsible for on-going, complex administrative support for business members, and for providing general support and assistance with complex tasks. You'll operate within limited direction in regard to commercial account opening, support, and record keeping while operating independently to complete administrative tasks, priorities, and procedures.

What You'll Do

• Support Commercial Loan Officers with loan processes.
• Perform prefunding process for documentation and the loan closing process.
• Review all loan closing documents to ensure accuracy as well as a match with the Credit Memo, Laser Pro documents, Entity documents and all aspects of title insurance.
• Review all loan documentation and supporting paperwork prior to loan closings.
• Coordinate loan packages and documentation for closing.
• Coordinate loan closings with borrower and lender as needed.
• Ensure the accurate, efficient and timely processing of activities in these areas through proper planning and scheduling.
• Work/communicate directly with members to open accounts, resolve questions, and address problems that may arise.

What You'll Need

• Three to five years of similar or related experience
• Associates Degree in Business Administration or related field or equivalent professional experience.

Key Skills And Experience

• Experience with commercial loan clients and business banking services which may involve NCUA regulations and generally accepted commercial lending practices.
• Must be familiar with Laser Pro documentation; understand real estate title insurance/binders.
• Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
• Effectively communicate with internal and external customers appropriately via in person, email etc.
• Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
• Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department.
• Ability to adapt quickly to change and proactively communicate.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.