Commercial Lines Support Specialist

The Hilb Group, LLC; Southborough (MA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Salary: $60,000-$65,000 per year

Company Paid Life Insurance

Long-Term and Short-Term Disability

Medical, Dental, Vision and FSA/HSA

401(k) with company match

Critical Illness, Accident Insurance,

Hospital Indemnity and Supplemental

Legal and Identity Protection

Pet benefits

Generous PTO

Awesome team of professionals!

Job summary

The Hilb Group, LLC in Southborough, MA is seeking a Commercial Lines Account Technician to support policy processing, certificate issuance, and client servicing in an in-office role.

The position emphasizes organized work ethic, teamwork, and reliability, with a salary range of $60,000 to $65,000 per year and comprehensive benefits including life insurance, disability, medical plans, a 401(k) match, and generous PTO.

Qualifications

• Bachelor’s Degree or equivalent required.
• Proficient with Word, Excel, Acrobat Pro; strong file management.
• Able to learn new software quickly.
• Strong written and verbal communication.
• Organized, team player, attention to detail.

Responsibilities

• Generate Proof of Insurance (Certificates, EPI’s, Binders, AutoID cards)
• Process policies: e-file/attach to client file, policy check, and process original copy for delivery to the insured
• Process and monitor direct bill endorsements
• Process direct bill audits
• Monitor carrier/premium finance company cancellation status and activity.
• Generate form letters
• Order MVRs
• Order loss runs
• Update data schedules (location, driver, named insured, etc.) in agency management system
• E-filing/attaching of scanned documents
• E-filing/attaching of online reports, policies, endorsements, cancellation warnings
• Data entry projects as needed

Skills

Adaptability

Analytical thinking

Time management

Communication

Team player

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat Pro

Internet Explorer

Job description

The Hilb Group, LLC in Southborough, MA is seeking a Commercial Lines Account Technician to support policy processing, certificate issuance, and client servicing in an in-office role.

The position emphasizes organized work ethic, teamwork, and reliability, with a salary range of $60,000 to $65,000 per year and comprehensive benefits including life insurance, disability, medical plans, a 401(k) match, and generous PTO.