Commercial Lines Insurance Customer Service Rep (CSR) - REMOTE

WAHVE; New Orleans (LA); Remote; USD 50,000 - 80,000; Full time

Job summary

WAHVE is seeking a Commercial Lines Customer Service Representative to join their remote team. The role involves processing insurance documentation and providing excellent customer service, ideally suited for individuals with significant experience in the insurance industry. This position offers the flexibility of working from home while utilizing your expertise in a meaningful way.

Benefits

Health insurance based on eligibility

401(k) with a 4% match

Flexible work schedule

Qualifications

• 25 years of full-time work experience.
• 10 years of Commercial Lines Property & Casualty insurance experience.

Responsibilities

• Process endorsements, cancellations, and reinstatements.
• Maintain accurate and complete client records.
• Issue certificates of insurance and other routine documents.

Skills

Customer Service

Insurance Knowledge

Attention to Detail

Tools

EPIC

AMS360

Job description

Put your Insurance Experience to work – FROM HOME!

At WAHVE, we value significant insurance experience and want to revolutionize the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we say – retire from the office but not from work. Our unique platform provides you with real work/life balance and allows you to customize your own work schedule while continuing to utilize your insurance expertise in a flexible, remote, long-term position which includes company benefits!

WHAT YOU’LL LOVE ABOUT WAHVE

We created a welcoming place to work with friendly and professional leadership. We are known for the great care we take with our staff and our clients. We are passionate and determined about delivering the best customer service, preserving insurance industry knowledge, and making a difference by the work that we do.

WHAT WE ARE SEEKING

We have assignments available to help our Property & Casualty independent retail broker clients in Commercial Lines Customer Service Representative (CSR) positions. Responsibilities may include:

• Process endorsements, cancellations, reinstatements, and audits in coordination with Account Managers.
• Maintain accurate and complete client records in the agency management system.
• Issue certificates of insurance, auto ID cards, evidence of insurance, and other routine documents.
• Follow up with carriers on policy processing, billing discrepancies, and documentation.
• Respond to routine client requests including policy questions, billing inquiries, and documentation needs.
• Experience using ANY independent agency management system is preferred (high demand for EPIC and AMS360).

TO BECOME A WORK-AT-HOME VINTAGE EXPERT, WE REQUIRE

• 25 years of full-time work experience
• 10 most current years of Commercial Lines Property & Casualty insurance experience

BENEFITS OF BECOMING A WAHVE VINTAGE EXPERT

• Health insurance based on eligibility.
• 401(k) with a 4% match.
• Retire from the office but not from work.
• Eliminate the office stress and the commute.
• Choose the work you would like to do now.
• Customize your schedule – full or part time.
• Utilize your years of insurance industry knowledge.
• Be part of our dynamic yet virtual team environment and connect with other experienced insurance professionals like yourself!

HOW TO GET STARTED

Click APPLY NOW to complete our simple preliminary profile. Be sure to include your preferred contact information as one of our Qualification Specialists will connect with you promptly.

WE LOOK FORWARD TO MEETING YOU!

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