Commercial Lines Insurance Account Manager

ZipRecruiter; City of Schenectady (NY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

An established industry player is seeking a skilled Commercial Line Account Manager to oversee a diverse portfolio of commercial accounts. This role involves maintaining strong relationships with clients and insurance carriers, ensuring first-class service, and managing renewals effectively. The ideal candidate will possess a P&C License and have a deep understanding of various insurance products. Join a dynamic team where your expertise will directly impact client satisfaction and business growth, all while enjoying a supportive work environment that values your contributions.

Qualifications

• Experience in managing commercial accounts and client relationships.
• Strong negotiation skills with insurance carriers and brokers.

Responsibilities

• Coordinate marketing efforts and carrier negotiations for commercial accounts.
• Provide cost and coverage analyses and answer client inquiries.

Skills

P&C License

Negotiation Skills

Insurance Coverage Knowledge

Client Communication

Risk Management

Education

Advanced Insurance Designations

Job description

Job Description

Position:

Insurance - Commercial Line Account Manager (Mid Market Generalist)

Location:

Schenectady, NY

Salary:

$70,000-85,000 depending on experience, knowledge, and qualifications

Position is in office, but will consider local candidates for hybrid remote.

Job Summary:

Independent Agency is looking for an experienced Senior Account Manager with a generalist background to join their team. This position will be responsible for a significant book of business consisting of commercial accounts from a variety of industries. This individual plays a significant role in maintaining the relationship between the service team, clients, and the insurance carriers.

Duties and responsibilities include but are not limited to:

1. Coordinating annual marketing efforts and carrier negotiations;
2. Providing detailed cost and coverage analyses;
3. Answering client policy and coverage questions;
4. Consulting with clients on mid-term policy changes;
5. Providing monthly reporting of client values to carriers;
6. Coordinating and conducting claim review meetings for selected accounts;
7. Visiting client sites to identify potential exposures and needs;
8. Reviewing loss analysis and completing risk management analysis;
9. Working with producers to complete action steps necessary to close renewals, including gathering and researching risk management/insurance and renewal data for marketing;
10. Securing the renewal of existing business with assigned accounts and overseeing activities related to the quality of service provided to clients;
11. Working with multiple producers in the Agency.

Required Competencies:

• P&C License required
• Advanced designations desired, but not mandatory
• Extensive knowledge of a variety of insurance coverage products
• Excellent knowledge of and effective negotiation skills with insurance carriers, brokers, wholesalers, and alternative risk markets
• Ability to provide first-class service to assigned accounts, including certificate issuance, returning phone calls, and educating client staff about insurance in general
• Ability to communicate verbally and in written form with clients, insurance company personnel, and other vendors and third parties
• Knowledge of claims, including participation in claim reviews
• Risk Management background is desired

All inquiries will be kept confidential