Commercial Lines Customer Service Representative

Harmony Insurance Group; Harmony (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health stipend

Retirement plan with company match

Paid time off and holidays

Paid licensing and continuing education

Opportunities for career growth

Job summary

Harmony Insurance Group is seeking a dedicated Commercial Lines CSR to join their team in Harmony, MN. In this role, you will provide exceptional service to commercial insurance clients, assisting with policy changes and coverage questions while maintaining accurate client records.

The ideal candidate enjoys helping people and has strong communication and organizational skills. Harmony Insurance Group offers competitive pay, health stipends, retirement plans, and a supportive work environment for career growth.

Qualifications

• High school diploma required; additional education is a plus.
• Property & Casualty license or willingness to obtain after hire.
• Strong communication, organization, and computer skills.

Responsibilities

• Provide exceptional service to commercial insurance clients.
• Process policy changes, endorsements, and renewals.
• Assist clients with coverage questions and claims support.

Skills

Communication skills

Organization skills

Computer skills

Customer service experience

Attention to detail

Positive attitude

Education

High school diploma

Property & Casualty license

Job description

Commercial Lines CSR

Harmony Insurance Group

Location: Harmony, Rochester, Austin, or Wykoff, MN

Build a Career with Harmony Insurance Group

Harmony Insurance Group is a growing independent insurance agency dedicated to helping businesses and families protect what matters most. We’re looking for a motivated, detail-oriented individual who enjoys helping people and wants to build a long-term career in commercial insurance.

Whether you have insurance experience or come from another customer service or business background, we’ll provide the training and support to help you succeed.

What You’ll Do

• Provide exceptional service to commercial insurance clients.
• Process policy changes, endorsements, certificates, renewals, and other service requests.
• Assist clients with coverage questions, billing, and claims support.
• Work closely with insurance carriers and agency team members.
• Prepare renewal comparisons, proposals, and client documentation.
• Maintain accurate client records in our agency management system.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma required; additional education is a plus.
• Property & Casualty license or willingness to obtain after hire.
• Strong communication, organization, and computer skills.
• Customer service or insurance experience preferred.
• Positive attitude, attention to detail, and desire to learn.

Why Join Harmony Insurance Group?

• Competitive pay based on experience
• Health stipend
• Retirement plan with company match
• Paid time off and holidays
• Paid licensing and continuing education
• Opportunities for long-term career growth within a supportive, locally owned agency

If you’re looking for a rewarding career where you can grow professionally while making a difference for local businesses and families, we’d love to hear from you.