Commercial Lines Coordinator: Growth & Client Service

Brown & Brown; Greenville (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Brown & Brown in Greenville, SC, seeks a Commercial Lines Coordinator to support the Commercial Lines department. You will assist account managers with client service, policy processing, data entry, and document management, while gaining hands-on knowledge of Brown & Brown’s processes.

The role emphasizes accuracy, confidentiality, and timely handling of endorsements, renewals, and carrier communications, with room for growth and licensing support.

Qualifications

• Proficiency with Microsoft Office Suite.
• Ability to maintain a high level of confidentiality.
• Strong organizational and time-management skills, with the ability to prioritize work efficiently.
• Clear and effective verbal and written communication skills, including strong spelling, grammar, and numerical accuracy.
• Demonstrated attention to detail, accuracy, thoroughness, and quality control.
• Adaptability in a changing work environment, including the ability to manage competing priorities, delays, and unexpected events.

Responsibilities

• Shadow account managers to learn the essential responsibilities, processes, and client service expectations of the role.
• Process client requests promptly and confirm coverage with clients as needed.
• Request and process endorsements with carriers, follow up through completion, confirm updates in AMS, and deliver documentation to insureds.
• Assist with policy checking, policy delivery, premium collection, audits, AB invoices, and HUB procedures.
• Support submissions and renewals by completing claims analysis, renewal updates, ACORD forms, supplemental applications, proposals, and account overviews.
• Assist with loss runs, MVR orders, certificates of insurance, and evidence of property.
• Observe and support the renewal process, including sending renewal quotes, requesting coverage to be bound, and completing closeout and bound-summary procedures.
• Enter data into applications and review, file, and assign documents and tasks in ImageRight.
• Access carrier websites to download policy documents and become familiar with the ICP team and related procedures.
• Perform clerical duties, including scanning, proofreading, photocopying, and other special projects or assigned responsibilities.

Skills

Microsoft Office Suite

Confidentiality

Organization & time-management

Verbal & written communication

Attention to detail

Adaptability

Teamwork

Tools

ImageRight

AMS

Carrier portals

Job description

Brown & Brown in Greenville, SC, seeks a Commercial Lines Coordinator to support the Commercial Lines department. You will assist account managers with client service, policy processing, data entry, and document management, while gaining hands-on knowledge of Brown & Brown’s processes.

The role emphasizes accuracy, confidentiality, and timely handling of endorsements, renewals, and carrier communications, with room for growth and licensing support.