Commercial Lines Assistant Account Manager

001 Brown & Brown, Inc; Alpharetta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown, Inc in Alpharetta, Georgia is seeking a Commercial Lines Assistant Account Manager to support policy servicing and account management. You will assist with administrative tasks, maintain accurate policy data, and collaborate with the Commercial Lines team to deliver exceptional service.

The role emphasizes attention to detail, organized multitasking, and effective communication in a fast-paced environment.

Qualifications

• High School Diploma or equivalent
• Georgia Property & Casualty License
• Proficiency in Microsoft Office Suite
• Strong administrative and data management skills

Responsibilities

• Support policy servicing and administrative activities across the client lifecycle.
• Process service requests, carrier correspondence, and tasks accurately and timely.
• Maintain policy records and customer profiles in AMS360.
• Assist with policy checking, documentation, and quality control.

Skills

Attention to detail

Organization

Time management

Communication

Customer focus

Adaptability

Education

High School Diploma or equivalent

Georgia Property & Casualty License

Tools

Microsoft Office Suite

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Assistant Account Manager to join our growing team in Alpharetta, Georgia. This role is ideal for a detail-oriented insurance professional who enjoys supporting clients, maintaining accurate policy information, and partnering with account management teams to deliver an exceptional service experience.

The Assistant Account Manager serves as a key member of the Commercial Lines team, providing administrative, operational, and policy support while ensuring data accuracy and efficient day-to-day account management.

What You'll Do

• Support the Commercial Lines team with policy servicing and administrative activities throughout the client lifecycle.
• Process incoming requests, service activities, carrier correspondence, and assigned tasks in a timely and accurate manner.
• Review and process carrier downloads while ensuring policy information is properly maintained within AMS360.
• Maintain accurate policy records, customer profiles, and account documentation.
• Assist with policy checking, documentation, and quality control processes.
• Review policy details and separate coverages and premiums when applicable.
• Support commission accuracy through proper policy entry and maintenance.
• Obtain carrier loss runs and assist with customer and team requests.
• Generate reports and provide administrative support to account management and leadership teams.
• Help ensure a high level of service and operational excellence for clients and internal partners.

What Makes You Successful

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective written and verbal communication skills.
• Customer-focused mindset with a collaborative approach.
• Ability to adapt to changing priorities and business needs.

Qualifications

• High School Diploma or equivalent
• Georgia Property & Casualty License
• Proficiency in Microsoft Office Suite
• Strong administrative and data management skills

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees.