Commercial Lines Account Manager: Renewal & Growth Expert

Colonial Group; North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Colonial Group is seeking an experienced Insurance Account Manager to provide ownership of client service and policy administration for assigned accounts. The role includes supporting Producers in developing new business on existing clients and coordinating renewal strategies.

Responsibilities encompass marketing, rate negotiations, quotes reviews, and preparation of proposals, binders, and certificates. Strong communication and organization are essential to ensure accurate policies and timely

Qualifications

• Associate's Degree or equivalent combination of education and experience.
• Six or more years of related work experience.
• Valid Insurance License.
• Must maintain Continuing Education requirements for license renewal.

Responsibilities

• Supports Producer in developing new business opportunities for existing clients and prospects.
• Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer.
• Analyzes and compares current exposures and develops renewal or new business specifications for marketing.
• Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy.
• Reviews and summarizes marketing results and prepares proposals.
• Finalizes proposals and presentations in coordination with Producer.
• Binds insurance coverage and prepares binders and/or delegate certificates issuance.
• Reviews policies for accuracy and review contracts.
• Prepares summaries and/or schedules of coverage for clients.
• Reviews client accounting history, responds to accounting inquiries, corrects discrepancies, and contacts client on receivable collections.
• Participates in the claims process as directed by management, including claim submission, follow-up and overall communication.
• Provides technical guidance to staff assisting with client needs or procedural issues.
• Notifies brokers of pertinent information related to client retention.
• Meets with clients as needed or directed by Producer.
• Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date.
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).
• Other duties as assigned.

Skills

Microsoft Office Suite

Verbal and written communication

Customer service

Leadership

Team collaboration

Time management

Education

Associate's Degree or equivalent

Six or more years related work experience

Valid Insurance License

Continuing Education requirements for license renewal

Job description

Colonial Group is seeking an experienced Insurance Account Manager to provide ownership of client service and policy administration for assigned accounts. The role includes supporting Producers in developing new business on existing clients and coordinating renewal strategies.

Responsibilities encompass marketing, rate negotiations, quotes reviews, and preparation of proposals, binders, and certificates. Strong communication and organization are essential to ensure accurate policies and timely