Commercial Lines Account Manager | P&C Licensed | Hybrid CA

Insurance Office of America; La Cañada Flintridge (CA); Hybrid; USD 80.000 - 105.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K with match

Paid holidays

Career growth

Team-oriented culture

Zusammenfassung

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. You will manage an assigned book of business, support new business, and coordinate day-to-day administrative and customer service activities to resolve complex issues and ensure accuracy.

Ideal candidates have 3–5 years of account management or 5+ years in insurance, an active property & casualty license (CIC or equivalent preferred), strong analytical and communication skills, and

Qualifikationen

• 3–5 years of account management experience or 5+ years in insurance.
• Active property & casualty licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and communication skills.
• Proficient in MS Office and customer service tools.
• High school diploma required.

Aufgaben

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor and maintain activity/suspense to ensure timely completion.
• Maintain frequent, transparent communication with the account team.
• Deliver excellent service and proactively anticipate needs.

Kenntnisse

Account management

Insurance knowledge

MS Office

Customer service

Analytical skills

Communication

Ausbildung

High School Diploma

Tools

MS Office

Jobbeschreibung

Insurance Office of America is seeking an Account Manager for Commercial Lines in Southern California. You will manage an assigned book of business, support new business, and coordinate day-to-day administrative and customer service activities to resolve complex issues and ensure accuracy.

Ideal candidates have 3–5 years of account management or 5+ years in insurance, an active property & casualty license (CIC or equivalent preferred), strong analytical and communication skills, and