Commercial Lines Account Manager: Growth & Retention

Paquin & Carroll Insurance; Biddeford, Northern (ME, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Paquin & Carroll Insurance in Biddeford, ME seeks an Account Services professional to assist in new account production and renewals, delivering prompt, high-quality service to clients. The role supports the Account Executive with information gathering, risk management recommendations, and timely turnaround on quotes, endorsements, and policy changes.

Candidates should have an active insurance license, strong written and verbal communication, proficiency with AMS and MS Office, and a proactive,

Qualifications

• Must hold an insurance license as required by the State Department of Insurance.
• Ability to use AMS, MS Word and Excel.

Responsibilities

• Assist in production of new accounts and retention of existing accounts.
• Provide timely, high-quality service to designated accounts in support of Producer activities.
• Coordinate renewals and follow-ups with Account Executive and clients.
• Handle requests for quotes, changes, and new policies; process applications and endorsements.
• Solicit referrals and follow up to generate new business.
• Document conversations with insureds and carriers regarding exposures and coverages.
• Back-up to claims department as needed.
• Follow management directions and perform other duties.

Skills

Assertive self-starter

Presentation skills

Verbal communication

Written communication

Tools

AMS

Microsoft Word

Excel

Job description

Paquin & Carroll Insurance in Biddeford, ME seeks an Account Services professional to assist in new account production and renewals, delivering prompt, high-quality service to clients. The role supports the Account Executive with information gathering, risk management recommendations, and timely turnaround on quotes, endorsements, and policy changes.

Candidates should have an active insurance license, strong written and verbal communication, proficiency with AMS and MS Office, and a proactive,