Commercial Lines Account Manager — Growth & Benefits

G. R. Little Agency; Kitty Hawk (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Full Benefits Package

Professional Development

Competitive Pay

Job Stability

Job summary

G.R. Little Agency in Kitty Hawk, NC is seeking a Commercial Lines Account Manager to maintain strong partnerships with policyholders, carriers and teammates while handling sales and service activities.

The role focuses on servicing existing clients, gathering data, presenting policy options, renewing accounts, and ensuring timely issue resolution. North Carolina licensed candidates with at least two years of commercial lines experience are encouraged to apply and grow with our growing

Qualifications

• NC license preferred and 2+ years in commercial lines account management.
• Strong knowledge of insurance products, coverages and underwriting.
• Excellent written and verbal communication; proficient with phone, email, video and text.
• Proactive, detail-oriented, organized and able to handle complex situations.

Responsibilities

• Serve existing clients: update policies, answer questions, resolve billing or inspection issues.
• Support during claim time for client and adjusters.
• Assess client operations to determine insurance needs and present solutions.
• Schedule calls and assist producers with renewals, liability review and coverage gaps.
• Clarify issues and provide solutions, ensuring timely resolution.
• Record customer interactions in the agency system.
• Collaborate with team, mentor staff and participate in meetings.

Skills

Client service

Communication

Sales support

Team collaboration

Tech-savviness

Education

North Carolina insurance license

Tools

Agency management system

Job description

G.R. Little Agency in Kitty Hawk, NC is seeking a Commercial Lines Account Manager to maintain strong partnerships with policyholders, carriers and teammates while handling sales and service activities.

The role focuses on servicing existing clients, gathering data, presenting policy options, renewing accounts, and ensuring timely issue resolution. North Carolina licensed candidates with at least two years of commercial lines experience are encouraged to apply and grow with our growing