Commercial Lines Account Manager Associate

Insurance Office of America; Fairview (CA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays/vacations/sick time

Career growth

Job summary

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in Pleasanton, CA. The role involves providing administrative and customer service support to the account team, ensuring accurate policy management and renewals.

A licensed P&C professional with strong communication skills is required and the position operates on a hybrid schedule. Ideal candidates will have 7+ years in insurance customer service, MS Office proficiency, and a focus on real estate insurance,

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty license required; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Manage policy expirations and renewals.
• Handle customer service requests, billing, claims, and coverage analysis.
• Maintain agency management systems and carrier/vendor platforms; ensure data accuracy.

Skills

Customer service

Insurance knowledge

MS Office

Communication

Education

HS Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in Pleasanton, CA. The role involves providing administrative and customer service support to the account team, ensuring accurate policy management and renewals.

A licensed P&C professional with strong communication skills is required and the position operates on a hybrid schedule. Ideal candidates will have 7+ years in insurance customer service, MS Office proficiency, and a focus on real estate insurance,